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BLAZE ECOM | Setting Up Delivery

Set up your delivery zones for your BLAZE ECOM menu by either using: KML-Based (Drawn Map) Zones or Flat Rate Delivery.

Retailers have the option to implement two different delivery configurations: KML file upload, and flat rate fees delivery zones. Whether you prefer a flat rate approach or wish to explore the flexibility of multiple delivery zones, all of these settings can be conveniently managed through the RSuite dashboard. In the following sections, we will guide you on how to effortlessly oversee your delivery options, rates, and zones from one centralized interface.

 

Configuring BLAZE ECOM on the RSuite Dashboard

  1. Log into your RSuite dashboard
  2. Go to BLAZE ECOM 
  3. Click Configure on the right side of the page
  4. A side panel will open and you will see an option to Enable Delivery
  5. Turn ON the toggle for Enable Delivery
  6. Click Configure Delivery Settings

Screenshot 2024-06-07 at 10.21.59 AM

KML File Delivery Zones

The KML File Delivery Zones feature enables retailers to define delivery zones using KML files exported from Google My Maps. This feature offers a flexible and precise way to manage delivery areas by using geographic polygons.

What is a KML File? 🤔

A KML file is a type of file that contains map data, like shapes, lines, and points, to represent specific areas or locations. In e-commerce, it’s used to define delivery zones, helping the system understand where orders can be delivered.

Step 1: Create your KML Files Using Google My Maps

  1. Access Google My Maps and log in with your Google account
  2. Click "Create New Map" to start a new project
  3. Use the search bar to locate your desired area
  4. Draw your zones
    1. Select the "Add Line or Shape" tool from the toolbar
    2. Draw your zone by clicking to create connected points until you complete a shape (polygon)
    3. Repeat this process for all zones you wish to create (single zones are also accepted)
  5. Export your Data
    1. Click the Ellipsis in the panel on the left side of your screen
    2. Select Export Data
    3. Ensure the Export as KML instead of KMZ. Does not support all icons. option is selected when exporting.

Only fully connected shapes (polygons) can be imported into RSuite. When creating zones, ensure they are complete, closed shapes and not just lines.

 

The zone names and colours that you choose on your KML file will be uploaded into RSuite. The zone names are changeable once imported, however the colours are not.

 

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 Step 2: Upload your KML File into RSuite

  1. Access your RSuite Dashboard
  2. Navigate to the BLAZE ECOM Tab
  3. Select Configure > Configure Delivery Settings
  4. Use the drop down to select "KML"
  5. Select "Upload KML File"
  6. Import the file you had created in Step 1
    1. This will create each zone for you and will include the zone area and name set in the file

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Step 3: Create Fees for your Zones

Zones are ranked in order of validation

If zones overlap, the system will check within the first zone and if it doesn’t find the coordinate, it will move on to checking the second one, and so on. If you would like to reorder zones, utilize the order arrows on the right side.

  1. After you have imported your KML file you will see each Zone created from your file
  2. Select a zone to expand the dropdown
  3. Enter your desired delivery fee in the fee field
  4. Click save

What if I need to upload an additional zone?

If you are only adding a single zone, you can create a new file with just that zone and import it using the "Add Zone" button in the upper right of the Delivery Settings Configuration.

If you upload your zones using the "Upload KML File" button, it will permanently replace all of your existing zones with the zones on that file. 

Step 4: Enable Your Zones on BLAZE ECOM

  1. Navigate to your BLAZE ECOM Mission Control
  2. Access the settings tab > Deliveries > toggle Allow Scheduled Deliveries to on
  3. Navigate to the Scheduled Delivery Service Area and choose "Allow delivery area restrictions" from the dropdown and select Save
    Screenshot 2025-02-13 at 11.14.08 AM
  4. Next navigate to the settings > Integrations
  5. Select the RSuite integration
  6. Select Settings > Toggle Geographical Delivery Zones to on
    Screenshot 2025-02-13 at 11.24.06 AM

Flat Rate Delivery

This option allows you to set a consistent delivery fee for all addresses, without the need to define specific delivery zones.

  1. Select the Flat Rate Option.
  2. Enter the desired delivery fee.
  3. Click Save.

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Please note that with this approach, you may need to verify each delivery address individually to ensure it falls within a reasonable delivery area.

 
 

FAQ

Can I use different types of delivery settings interchangeably, such as Flat Rate in conjunction with KML?

No, retailers must choose one of the three delivery options to manage their settings. It is not possible to create different zones using multiple delivery configuration methods simultaneously.

For instance, if you select KML as your delivery option and later decide to switch to Flat Rate, a confirmation dialog will appear. This dialog will notify you that all previously established settings will be permanently removed.

Why is my KML file not uploading?

If your KML file has an error, the system will outline this for you when you attempt to import the file. A common error is that the file was exported from Google My Maps as a KMZ file and not KML. Simply, re-export the file and make sure you check: Export as KML instead of KMZ option when exporting from Google My Maps.