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Dashboard | Order Hub Barcode Validation

Set up an additional layer of barcode scanning for orders from your BLAZE Dashboard. For stores looking to add an extra level of inventory security,

BLAZE supports an order validation feature on both the Web POS and Tablet POS.  All POS orders will also show up on the dashboard order hub page.

To learn more about the Order Hub, click here 

Benefits of Validation

Reduce inventory discrepancies - The picking process is where incorrect products might be selected, resulting in inventory discrepancies. By enabling this feature, staff will need to scan or manually validate the barcodes before setting an order to "Ready for pickup". This improves product picking accuracy when fulfilling orders and, as a result, reduces this source of error.

 

Track online orders - If your store accepts online orders or works with an integration partner,  you will be able to see this information and any received payments. 


Configuration & Workflow

How to set up and use?

Enable the feature under Settings > Inventory > Parked Sale barcode validation > Validate on Dashboard.

Screenshot 2026-02-02 at 12.45.01 PM

Processing an Order

  1. Navigate to the Sales > Order hub page, then click on an order.

  2. When the order detail pop-up screen is up to change the order status, the system will ask the staff member to scan or manually validate the product(s)

  3. If there is a mismatch (missing product, over-quantity, under-quantity, or wrong product), the system will let the staff member know. If the staff member has a product without a barcode, it can be manually validated.

  4. Apply the validation to change the order status to "Ready for pickup" or "Out for delivery".

Post-Sale Review Inventory managers can see which products have been scanned and which haven't on the sales page after the order is paid. If a product was manually validated, the barcode icon will not show up in the sale.

Troubleshooting

Not all products have been validated. This will occur when you click on "add anyway" without scanning or manually validating the products. You can either complete the validation for those invalidated products or click “okay” to proceed. Only products that were included in the completed sales transaction and will impact inventory levels.

 

 

Barcode not found: This will occur when you tried to scan a product in an order that does not have an associated barcode entered into the product details. To complete the validation at the time of purchase, validate the product manually. To prevent this error message from reoccurring in future orders, add the barcodes for those products within the product edit details page.

 

Already been validated: This will occur when you have already validated the same product in the order. Simply click “Apply” to continue processing the sale.

Product not in the order: This will occur when you scan a product that was not found in our order. Check that the physical product is the correct item within the order. If the product is incorrect, find the correct product and continue with the validation process. If the product is correct but you still get the error message, make sure the product details are up to date.