Dashboard | Resetting Passwords

When logging in to your BLAZE dashboard, you will be prompted to reset your password if it does not meet the minimum security requirements. A pop-up will appear, indicating that a weak password was detected. Click OK to be redirected to the password reset screen.

The minimum requirements are as follows: 

• Minimum eight characters

• At least one special character (!,@,#,$,etc.)

• At least one number

• At least one uppercase letter and one lowercase letter
  
  

For any issues, please contact the BLAZE Support Team using the chat function on your Dashboard.

Resetting a password via the dashboard

To reset a password for an existing employee profile in the dashboard , navigate to Employees > Employee list

Select "edit" on the employee profile

 Click the "Reset password" button on the selected profile

A warning will appear that indicates an email will be sent to the user containing a link for them to reset their password. It is important that the user is utilizing a valid email account for their employee profile or they will not be able to access the email that allows them to reset their password.

The email will contain a verification code and a link to reset the password. The link will direct you to the Reset Password page which will require the user to enter their: email, verification code (from the email), and new password. Click submit to initiate the changes.

In some cases, the employee may not have accessed the email in order to set up their password promptly. If that is the case, in their employee profile you will see the below message. If this happens, an Administrator can simply resend them the invite by clicking on the button. Note: to remove a user from your employee list, click the ellipsis on the right side of their profile and select "delete".