---
title: POS (Tablet) | Customer Profiles
description: R-Suite Knowledge Base
---

[Skip to content](https://support.blaze.me/articles/view-customer-profiles#main-content)

[![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blazepos.com/?hsLang=en)

- [BLAZE Apps Knowledge Base](https://support.blazepos.com/)

Open main navigation

Close main navigation

- [BLAZE Apps Knowledge Base](https://support.blazepos.com/)

 Questions? Find helpful articles by searching here...

- There are no suggestions because the search field is empty.

1. [R-Suite Knowledge Base](https://support.blaze.me/articles?hsLang=en)
2. [POS (Tablet)](https://support.blaze.me/articles/pos-tablet?hsLang=en)
3. [General](https://support.blaze.me/articles/pos-tablet?hsLang=en#general)

# POS (Tablet) | Customer Profiles

## Learn how to view existing customer profiles and create new customers profiles.

The **Customers** section of your POS *(Gr logo \> Customers)* provides a list of customer profiles where you can search for existing customer profiles and add new customer profiles.

Customer contact information and purchase details will appear in the list. 

### Create a customer profile

To add a new customer profile click the **+Add** button on the top right of the customer list.

The **Add Customer** pop-up will appear with various fields where you can enter information provided by your new customer; such as name, birthday, email and phone number. 

If a customer's email address is entered into the customer profile, that email address will auto-populate when choosing to **Email Receipt** at the end of a sales transaction. 

![Add Customer Pop Up](https://support.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/Add%20Customer%20Pop%20Up.jpg?width=688&height=516&name=Add%20Customer%20Pop%20Up.jpg)

*\*Please note: There is a **Tax exempt** setting that can be toggled on or off. Currently, the tax exempt option **disables all taxes** from being applied to a customers purchases.*

*This **may not be desirable** as, in general, not all products are exempt from taxation, such as recreational cannabis products.*

*Tax exempt status typically **only applies to provincial tax, not federal tax.*** 

*Please take this into consideration before toggling tax exempt on in a customer profile.* 

Once you have entered the preferred customer information, click the **Save** button to save the new customer profile. 

### View and edit an existing customer profile

Tap on a customer's name from the **Customers** section of your POS *(Gr logo \> Customers)* to open the **Customer details** pop-up screen.

Here you can edit existing customer information, add new customer information and view customer sales receipts. Once you have entered new information, or edited existing information, please save your changes by clicking the **Save** button. 

Click on the *receipt icon* in the **Receipts** section to the right to view a customer's past sales receipts. Here you can review past purchases, and email or print a customers sales receipts. 

*\*Please note: You **cannot** refund, or process a return, from the **Customer details** section of the POS.*

*Refunds and returns must be processed from the **Sales** section of the POS (Gr logo \> Sales).* 

*Please see [POS (Browser) - Altering a Sales Order](https://support.blazepos.com/faqs-1?hsLang=en)*

![Customer Details](https://support.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/Customer%20Details.jpg?width=688&height=516&name=Customer%20Details.jpg)

- [Getting started](https://support.blaze.me/articles/getting-started?hsLang=en)
- [Dashboard](https://support.blaze.me/articles/dashboard?hsLang=en#main-content)

    - [General](https://support.blaze.me/articles/dashboard?hsLang=en#general)
    - [Settings](https://support.blaze.me/articles/dashboard?hsLang=en#settings)
    - [Employees](https://support.blaze.me/articles/dashboard?hsLang=en#employees)
    - [Customers](https://support.blaze.me/articles/dashboard?hsLang=en#customers)
    - [Products](https://support.blaze.me/articles/dashboard?hsLang=en#products)
    - [Inventory](https://support.blaze.me/articles/dashboard?hsLang=en#inventory)
    - [Sales](https://support.blaze.me/articles/dashboard?hsLang=en#sales)
    - [Purchase Orders](https://support.blaze.me/articles/dashboard?hsLang=en#purchase-orders)
    - [Discounts](https://support.blaze.me/articles/dashboard?hsLang=en#discounts)
    - [Reports](https://support.blaze.me/articles/dashboard?hsLang=en#reports)
- [POS (Tablet)](https://support.blaze.me/articles/pos-tablet?hsLang=en#main-content)

    - [Getting Started](https://support.blaze.me/articles/pos-tablet?hsLang=en#getting-started)
    - [General](https://support.blaze.me/articles/pos-tablet?hsLang=en#general)
    - [POS Register](https://support.blaze.me/articles/pos-tablet?hsLang=en#pos-register)
    - [Starting and Ending Shifts](https://support.blaze.me/articles/pos-tablet?hsLang=en#starting-and-ending-shifts)
- [POS (Browser)](https://support.blaze.me/articles/pos-browser?hsLang=en#main-content)

    - [Starting and Ending Shifts](https://support.blaze.me/articles/pos-browser?hsLang=en#starting-and-ending-shifts)
    - [General](https://support.blaze.me/articles/pos-browser?hsLang=en#general)
    - [POS Register](https://support.blaze.me/articles/pos-browser?hsLang=en#pos-register)
- [BLAZE ECOM](https://support.blaze.me/articles/blaze-ecom?hsLang=en#main-content)

    - [Customization](https://support.blaze.me/articles/blaze-ecom?hsLang=en#customization)
    - [ECOM Discounts](https://support.blaze.me/articles/blaze-ecom?hsLang=en#ecom-discounts)
    - [SEO](https://support.blaze.me/articles/blaze-ecom?hsLang=en#seo)
    - [General](https://support.blaze.me/articles/blaze-ecom?hsLang=en#general)
    - [ECOM Set-up](https://support.blaze.me/articles/blaze-ecom?hsLang=en#ecom-set-up)
- [BLAZEPAY](https://support.blaze.me/articles/blazepay?hsLang=en#main-content)

    - [Getting Started](https://support.blaze.me/articles/blazepay?hsLang=en#getting-started)
    - [General](https://support.blaze.me/articles/blazepay?hsLang=en#general)
    - [BLAZEPAY Merchant Portal](https://support.blaze.me/articles/blazepay?hsLang=en#blazepay-merchant-portal)
- [Hardware](https://support.blaze.me/articles/hardware?hsLang=en#main-content)

    - [General](https://support.blaze.me/articles/hardware?hsLang=en#general)
    - [Printers](https://support.blaze.me/articles/hardware?hsLang=en#printers)
    - [Payments](https://support.blaze.me/articles/hardware?hsLang=en#payments)
    - [Scanners](https://support.blaze.me/articles/hardware?hsLang=en#scanners)
- [BLAZE Sites](https://support.blaze.me/articles/blaze-sites?hsLang=en#main-content)

    - [General](https://support.blaze.me/articles/blaze-sites?hsLang=en#general)
    - [Customization](https://support.blaze.me/articles/blaze-sites?hsLang=en#customization)
    - [Widgets](https://support.blaze.me/articles/blaze-sites?hsLang=en#widgets)
    - [SEO](https://support.blaze.me/articles/blaze-sites?hsLang=en#seo)

[![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png "BLAZE-Logo-Blue (2)")](http://blaze.me)

BLAZE Apps Knowledge Base

Copyright © 2026, BLAZE Solutions Inc.