Special Hours for Scheduled Deliveries and Pickups

This article will explain how to configure Special Hours for Scheduled Deliveries and Pickups.

1. Login to Tymber Mission Control at admin.tymber.io, click on the Settings Tab and select Deliveries or Pickup.
2. Allow Scheduled Deliveries or Pickups must be set to active for Special Hours to be configured. Click Add Special Hour to create an exception to the  Ordering Hours.
3. Adding a Scheduled Delivery or Pickup Special Hour over a Period of time:
   1. Enter a name. This is not visible to customers.
   2. Select Period in Special Hours Mode.
   3. Enter or select a date duration.
   4. Select a time slot. 
      • Note: If left blank, the Special Hours will be for the entire day.
   5. Click Save.
4. Using the Shift Change Special Hour Period we created, you can see that customers cannot schedule an order delivery between 1:00PM and 4:00PM, even though the Ordering hours for Delivery are set to 9:00AM - 10:00PM.
   
5. In this Special Hours Period example, you can see that we have selected duration dates and left the time slots blank. This results in the Special Hours making an exception for the entire day(s).
   
6. Adding a Scheduled Delivery or Pickup Special Hour for a specific Weekday:
   1. Enter a name. This is not visible to customers.
   2. Select Weekday from the Special Hours Mode dropdown.
   3. Select a specific day from the Weekday dropdown.
   4. Enter a time slot. 
      • Note: If left blank, the Special Hours will be for the entire day.
   5. Click Save.
7. Using the Closing Early (5PM) on Thursday Special Hours Weekday example, you can see that since we have entered 5:00PM-10:00PM in the time slots, scheduled deliveries are no longer available. Customers cannot schedule a delivery after 5:00PM, even though the Ordering hours for Delivery are set to 9:00AM - 10:00PM.
   
8. To Edit or Delete, click the corresponding icon.