If your online store is set up with the I Heart Jane integration, please review this article!
What Needs to Be Done in BLAZE vs I Heart Jane?
Please review the following items:
In Global Settings > Current Shop Settings > Online Store
- Enable the online store
- Enable online POS
- Select the Pick Up Methods to provide
- Optional: Add a cart minimum for online orders by entering a value for Cart Minimum
- Optional: Set a specific inventory for your online store by enabling a specific inventory and choosing the desired inventory
- Optional: Set area restrictions to only deliver to select zipcodes by enabling Area Restrictions and enter the zipcodes you will deliver to
I Heart Jane*
*Please give the I Heart Jane team ~2 weeks prior notice to get your account set up and connected.
Please coordinate with your I Heart Jane representative to go over the following items:
Set up taxes to mirror rates set in BLAZE
- Found in Global Settings > Current Shop Settings > Tax Option
- NOTE: Check the Delivery Tax Rates section as well to ensure proper coverage
Create delivery and service fees to mirror fees set in BLAZE
- Found in Global Settings > Current Shop Settings > Fee Minimums
- NOTE: Check the Delivery, Cart Minimum, Credit Card, & Cashless ATM tabs to ensure proper coverage
Are Changes Made in BLAZE Shown in Real-Time** in I Heart Jane?
**Real-time = 5 minutes
Stock / Inventory Updates
- NOTE: I Heart Jane standardizes the name displayed (I Heart Jane maps the product to a standardized product on their end with standard content (generated by the brand).
EX: If the name of the product is "Caliva - Grand Dad Purp" in BLAZE but in I Heart Jane, Caliva brands it as "Caliva - GDP," I Heart Jane will list it as "Caliva - GDP."
What Information Does I Heart Jane Send to BLAZE?
For a customer to place an order on your I Heart Jane website, they will need to create an account. This is the following information that is sent from I Heart Jane to BLAZE:
- First Name
- Last Name
- Date of Birth
- Delivery Address (if a delivery order)
- Email (disabled to receive marketing messages - this can be enabled with the consent of the user within their member profile)
- Phone (disabled to receive marketing messages - this can be enabled with the consent of the user within their member profile)
- Driver's License image
- Recommendation information (only if your shop has this as an option)
- Marketing Information (iHeartJane tag automatically applied to the member's profile)
- Payment Information (if payment types besides cash are offered in I Heart Jane)
The order, along with any applicable and available discounts or promos, gets sent to BLAZE with the member's information. Meanwhile, the user gets an SMS text from iHeartJane with the total of the order (This total may differ from the total in iHeartJane due to tax modifications).
The dispatcher or budtender will receive the order in the Incoming Queue. There, they can review the member's information, make any additions (Driver's License / Expiration date), accept them, and then process their order. The user gets an SMS text from iHeartJane when the order is packed and when the order is ready to be picked up / delivered.