Retail | Tax FAQ

Q: If we're only selling adult-use / recreational, can the tax option be kept on "regular?"
A: Yes, but you will lose some of the options that are available only through the "complex" option. 

- Compounding and "Tax Excise" 

Q: Is the Non-Cannabis tax tab for general sales tax?
A: Non-cannabis taxes apply specifically to non-cannabis items. Lighters, merch, rolling papers, or any other non-cannabis type product would be charged the tax rates set up in the Non-Cannabis tab.

Q: How does BLAZE know when to apply tax? Is this an inventory / product setup?
A: The combination of Cannabis Type and Taxes tab of that specific product, and Consumer Type of the member will determine what taxes are set.

• When creating a new product, or editing an existing product, the Cannabis Type can be set, this is what determines which tax rates will apply: non-cannabis or cannabis taxes. If set to Non-Cannabis, non-cannabis taxes will apply, if set to Cannabis, cannabis rates will apply.
• If you look into a product's profile, you will find a Taxes tab (Inventory > All > Click a product > Taxes tab); this will show you different options where you can set up individual taxes for that product or set it to "Inherit Taxes From Shop" and it will pull the info set up in the Non-Cannabis Taxes page 
• The Consumer Type determines which tax rates apply for cannabis products, if complex taxes are set. If regular taxes are set, the Consumer Type will not factor in when calculating taxes. 

Q: How does BLAZE set tax rates based on the Member's end delivery location?
A: In order for Delivery Tax Rates to apply properly, they must have corresponding regions associated with them (Global Settings > Company Settings > Regions). These regions need to be created in BLAZE and associated with the affiliated zipcodes. When a member places an order and enters an affiliated zipcode, BLAZE will look at the delivery tax rates for that specific order.

NOTE: If a user places an order OUTSIDE of the regions set, it will apply the general tax rates set up in the Tax Option page.

Q: When looking at the Delivery Tax Options, is that where I set the sales tax rate?
A: Click view, then scroll to the bottom of the page. That is where you would set & see the rates for that region / zipcode(s).

Q: How much tax will the customer be charged if they order from _____ region?
A: Create a Member profile (Use the name "Testing" or something obvious that it's not a real member), set their address to the zipcode you want to test out, then add them to the queue and fill out their order to view the taxes set. When done testing with the order, go ahead and remove it from the queue and select the reason "Testing."

NOTE: If a user places an order OUTSIDE of the regions set, it will apply the general tax rates set up in the Tax Option page.