--- title: BLAZE Integrations | BLAZE Retail Model Context Protocol (MCP) Setup Guide for ChatGPT description: Connect BLAZE MCP to Claude or ChatGPT to manage retail, inventory, and ECOM operations using natural language AI commands. --- [Skip to content](https://support.blaze.me/hc/en-us/articles/blaze-integrations-blaze-retail-mcp-setup-guide-for-chatgpt#main-content) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blaze.me?hsLang=en) - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Open main navigation Close main navigation - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Welcome to the Blaze US Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE US Knowledge Center](https://support.blaze.me/hc/en-us/articles?hsLang=en) 2. [BLAZE Retail](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en) 3. [Integrations](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#integrations) # BLAZE Integrations | BLAZE Retail Model Context Protocol (MCP) Setup Guide for ChatGPT ## Connecting a BLAZE Model Context Protocol (MCP) server to ChatGPT on the web allows you to query your BLAZE data, generate reports, and make routine account updates directly within a chat session. Setup takes approximately 5 minutes. ### Prerequisites Before you begin, ensure you have the following: - An active BLAZE account with MCP access enabled by an account admin. - A web-based ChatGPT account with access to **Plugins** in the sidebar. - The specific MCP URL and OAuth Client ID for the connector you are integrating. **NOTE:** BLAZE Retail, BLAZE Ecom, and BLAZE Growth are separate MCPs. If you use multiple connectors, perform the configuration steps once for each connector. Contact your BLAZE representative or BLAZE support if you need your MCP URLs or OAuth Client IDs. --- ### How to Add BLAZE MCP to ChatGPT 1. In the ChatGPT web sidebar, click **Plugins**. ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-07-2026-06-27-55-9503-PM.png?width=670&height=506&name=image-png-Oct-07-2026-06-27-55-9503-PM.png) 2. On the **Plugins** page, click **Add**, then select **Create MCP App**. ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-07-2026-06-28-16-3298-PM.png?width=670&height=248&name=image-png-Oct-07-2026-06-28-16-3298-PM.png) 3. In the **Create MCP App** window, complete the following fields: | **Field** | **What to Enter** | | --- | --- | | **Name** | **Blaze Retail**, **Blaze Ecom**, or **Blaze Growth** (matching the connector being added) | | **Connection** | The specific MCP URL for that connector | | **Authentication** | Select **OAuth** | **THEN:**  1. Check the **I understand and want to continue** checkbox. 2. Click **Advanced OAuth settings** to expand additional configuration fields: ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-07-2026-06-29-36-3755-PM.png?width=670&height=671&name=image-png-Oct-07-2026-06-29-36-3755-PM.png) 3. Under Advanced OAuth settings, fill in these fields: | **Field** | **What to Enter** | | --- | --- | | **Registration method** | Select **User-Defined OAuth Client** | | **OAuth client ID** | Enter the client ID for that connector (*Note: BLAZE Retail and BLAZE Ecom use distinct IDs*) | | **Token endpoint auth method** | Select **none** | 1. Click **Create**.![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-07-2026-06-31-48-8130-PM.png?width=670&height=520&name=image-png-Oct-07-2026-06-31-48-8130-PM.png) 2. When prompted to continue with BLAZE, proceed to the sign-in screen and enter your BLAZE login credentials.![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-07-2026-06-32-05-5655-PM.png?width=670&height=778&name=image-png-Oct-07-2026-06-32-05-5655-PM.png) 3. After authenticating, navigate back to the ChatGPT **Plugins** page and verify that the connector appears under **Install MCP**.![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-07-2026-06-32-24-3077-PM.png?width=670&height=509&name=image-png-Oct-07-2026-06-32-24-3077-PM.png) 4. Look for the new MCP in the Install MCP section of the Plugins page. If it's listed, the setup is complete. ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-07-2026-06-32-53-8678-PM.png?width=670&height=343&name=image-png-Oct-07-2026-06-32-53-8678-PM.png) --- ### Using BLAZE MCP in ChatGPT To interact with BLAZE in any ChatGPT conversation, type `@` followed by the connector name (e.g., `@Blaze Retail`) and enter your request or question in natural language. **WARNING:** Any action that creates, updates, or deletes data will prompt you for confirmation first before applying changes directly to your live BLAZE account (unless custom permissions have been modified within your ChatGPT settings). **NOTE:** ChatGPT enforces user-level BLAZE permissions. The AI assistant can only access the store locations and data permitted by your BLAZE user login. --- ### Security and Best Practices - **Maintain Individual Credentials:** Never share BLAZE or Mission Control logins. All changes made by an AI assistant are attributed to the logged-in user account. - **Verify Store Targets:** Check the store name in the approval confirmation prompt before selecting **Allow**. - **Audit Prior Settings:** Query the current configuration before initiating changes so settings can be reverted if needed. - **Do Not Disable Approvals:** Keep confirmation prompts enabled for all create, update, or delete operations. - **Incremental Testing:** Test multi-store changes on a single store location first to verify results before batch updating. - **Back Up Before Deleting:** Clearing delivery maps removes active delivery zones immediately. Deleted promotional banners and holiday hours cannot be restored automatically. - **Review Multi-Store Scope:** Certain deal and page configurations apply globally across all stores in an organization group. - **Verify Execution:** Ask the AI assistant to read back updated settings or inspect the live menu directly to verify changes. - **Read-Only Access:** If you only require analytical reporting, connect using a view-only login or disable modification tools in your connector configuration. - **Data Privacy:** AI chat responses may display internal store configurations and key data. Avoid pasting raw chat outputs into public channels. --- ### Disabling MCP Access To disable MCP functionality across all connected AI assistants for your entire account: 1. Log into BLAZE as an Account Admin or Owner. 2. Navigate to **Settings \> Products**. 3. Toggle off the **MCP** add-on. > **WARNING:** Disabling the MCP add-on immediately revokes API access for all connected AI assistants across the entire account. --- ### Troubleshooting - **"MCP isn't enabled" Error:** Verify with your Account Admin that the MCP add-on is active in **Settings \> Products**. - **Missing Stores or Data:** The AI assistant enforces user-level permissions. Ensure your BLAZE user role has access to the missing store locations, then disconnect and reconnect the connector. - **Assistant Is Not Responding via BLAZE:** Ensure the BLAZE connector is toggled ON for your active chat session. In ChatGPT, type `@` and explicitly select `BLAZE Ecom`. - **"Add custom connector" Option Grayed Out (Claude):** Contact your Claude workspace admin to enable custom connectors or add the server globally. - **"Add custom MCP server" Missing (ChatGPT):** Confirm Developer mode is enabled on your ChatGPT account. For Enterprise accounts, contact your workspace administrator. - **Changes Do Not Save:** Settings controlled directly by your POS or main BLAZE core settings cannot be updated via ECOM MCP. Make these edits directly within Mission Control or BLAZE POS. - **Authentication or Sign-In Errors:** Disconnect the connector in your AI app settings and perform the authorization process again. - **Product Missing from Menu:** Query the assistant directly: *"Why isn't \[Product Name\] showing on my menu?"* to identify stock, visibility, or channel restrictions. --- ### Need Help? If issues persist, contact **support@blaze.me** or your BLAZE representative. 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