--- title: BLAZE Integrations | BLAZE Retail Model Context Protocol (MCP) Setup Guide for CLAUDE description: Connect BLAZE MCP to Claude to manage retail, inventory, and operations using natural language AI commands. --- [Skip to content](https://support.blaze.me/hc/en-us/articles/blaze-integrations-blaze-retail-mcp-setup-guide-for-claude#main-content) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blaze.me?hsLang=en) - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Open main navigation Close main navigation - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Welcome to the Blaze US Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE US Knowledge Center](https://support.blaze.me/hc/en-us/articles?hsLang=en) 2. [BLAZE Retail](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en) 3. [Integrations](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#integrations) # BLAZE Integrations | BLAZE Retail Model Context Protocol (MCP) Setup Guide for CLAUDE ## Connecting BLAZE Model Context Protocol (MCP) to your AI assistant (Claude) allows you to query your BLAZE data, generate reports, and manage retail, and inventory operations directly through natural language chat. Run your store by chatting with AI—ask in plain English to update hours, product details, promotions, discounts and more, or pull quick operational summaries. #### Prerequisites - An active BLAZE account with the **MCP add-on** enabled by an Account Admin or Owner via **Settings \> Products**. - A supported BLAZE plan (Standard or Professional). - Active BLAZE Retail credentials for the stores you manage. - An AI platform that supports custom MCP connectors (Claude Web/Desktop, ChatGPT, etc.).  **NOTE:** Turning on MCP enables access account-wide. However, user permissions strictly apply—each user's AI assistant can only access the store locations and operational data permitted by their specific BLAZE login.  --- ### What to Expect - **Quick Setup:** Setup takes about 5 minutes. Add the custom connector and sign in using your BLAZE credentials. - **Strict Permission Enforcement:** Your AI assistant only sees what your user login can access. No new data or stores are unlocked beyond your existing BLAZE user permissions. - **Approval Required for Changes:** Your AI app asks for explicit confirmation before performing any action that creates, edits, or deletes settings. --- ### Server URLs and OAuth Client Configuration Use the following server URLs and OAuth Client IDs when configuring your AI assistant connectors: | **Product** | **Server URL** | **OAuth Client ID** | | --- | --- | --- | | **BLAZE Retail** | `https://retail-mcp.blaze.me/retail/mcp` | `discovery-retail-mcp` | --- ### How to Add a Custom MCP Connector to **Claude** 1. In the Claude sidebar, click **Customize**. 2. In the modal that appears, navigate to **Connectors \> Add \> Add custom connector**.![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-07-2026-07-59-31-5036-PM.png?width=670&height=500&name=image-png-Oct-07-2026-07-59-31-5036-PM.png) 3. Fill out the connector details: - **Name:** Enter a name (e.g., `BLAZE Retail`). - **MCP Server URL:** Paste the appropriate Server URL from the configuration table above. ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-21-2026-06-40-51-9369-PM.png?width=670&height=552&name=image-png-Oct-21-2026-06-40-51-9369-PM.png) 4. Save the connector configuration by clicking "Continue" 5. **Add Custom Connector** - Under **Authentication**, select **Sign in now**. - Under **OAuth client**, select **Use your own OAuth client**. 6. Enter the corresponding **OAuth Client ID** from the table above. ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-21-2026-06-48-14-9801-PM.png?width=670&height=1570&name=image-png-Oct-21-2026-06-48-14-9801-PM.png) 7. Click **Add**. 8. Locate the newly added connector in your connectors list, click **Connect**, and sign in using your BLAZE Single Sign-On (SSO) credentials to complete authorization.![](https://support.blaze.me/hubfs/image-png-Oct-07-2026-08-00-47-3120-PM.png) 9. **Test the connection:** In a new chat session, ensure your connector is enabled and ask: *"Which stores can I access with BLAZE?"*  **NOTE:** On a Claude Team or Enterprise plan, **Add custom connector** may be grayed out. If this occurs, contact your Claude workspace administrator to add the custom connector for your organization.  --- ### How to Structure Prompts To execute store changes accurately, structure your request with three clear components: 1. **The Store:** *"At the Downtown store..."* 2. **The Action:** *"...change Saturday pickup hours..."* 3. **The Details:** *"...to 10 AM – 8 PM."* When a change is requested, the assistant displays the current setting, describes the planned modification, and prompts you to select **Allow** before applying updates. ### Sample Queries You can ask your AI assistant questions in natural language. The assistant can perform single queries or chain multiple steps together (e.g., identifying slow-moving products and constructing a promotion). - *"What’s our current stock on hand for gummies under $30?"* - *"How did Saturday’s sales compare to last Saturday?"* - *"Which SKUs haven’t sold in the last 30 days?"* - *"Pull up order #4821 and tell me the status."* - *"Top 10 products by revenue this month at the Oakland store."* --- ### Security and Best Practices - **Maintain Individual Credentials:** Never share BLAZE or Mission Control logins. All changes made by an AI assistant are attributed to the logged-in user account. - **Verify Store Targets:** Check the store name in the approval confirmation prompt before selecting **Allow**. - **Audit Prior Settings:** Query the current configuration before initiating changes so settings can be reverted if needed. - **Do Not Disable Approvals:** Keep confirmation prompts enabled for all create, update, or delete operations. - **Incremental Testing:** Test multi-store changes on a single store location first to verify results before batch updating. - **Back Up Before Deleting:** Clearing delivery maps removes active delivery zones immediately. Deleted promotional banners and holiday hours cannot be restored automatically. - **Review Multi-Store Scope:** Certain deal and page configurations apply globally across all stores in an organization group. - **Verify Execution:** Ask the AI assistant to read back updated settings or inspect the live menu directly to verify changes. - **Read-Only Access:** If you only require analytical reporting, connect using a view-only login or disable modification tools in your connector configuration. - **Data Privacy:** AI chat responses may display internal store configurations and key data. Avoid pasting raw chat outputs into public channels. --- ### Disabling MCP Access To disable MCP functionality across all connected AI assistants for your entire account: 1. Log into BLAZE as an Account Admin or Owner. 2. Navigate to **Settings \> Products**. 3. Toggle off the **MCP** add-on. **WARNING:** Disabling the MCP add-on immediately revokes API access for all connected AI assistants across the entire account. --- ### Troubleshooting - **"MCP isn't enabled" Error:** Verify with your Account Admin that the MCP add-on is active in **Settings \> Products**. - **Missing Stores or Data:** The AI assistant enforces user-level permissions. Ensure your BLAZE user role has access to the missing store locations, then disconnect and reconnect the connector. - **Assistant Is Not Responding via BLAZE:** Ensure the BLAZE connector is toggled ON for your active chat session. - **"Add custom connector" Option Grayed Out (Claude):** Contact your Claude workspace admin to enable custom connectors or add the server globally. - **Changes Do Not Save:** Settings controlled directly by your POS or main BLAZE core settings cannot be updated via Retail MCP. Make these edits directly within BLAZE Retail. - **Authentication or Sign-In Errors:** Disconnect the connector in your AI app settings and perform the authorization process again. --- ### Need Help? If issues persist, contact **support@blaze.me** or your BLAZE representative. 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