Compliance | New Mexico Track-and-Trace Transition: BioTrack to NMS2S

Before the migration process begins, ensure your business fulfills the following requirements:

The transition period begins August 25, 2026, with the full system cutover concluding on September 4, 2026. Review the key dates below:

Date & Time	Licensee Impact	Operational Instructions
August 25, 2026 (after 5:00 PM)	All Non-Retailers & Testing Labs	BioTrack functionality turned off for non-retailers. Testing labs cannot receive samples from Aug 25–Aug 31. Retail-to-retail transfers must stop.
August 31, 2026	Non-Retailers & Producers	Non-retailers gain access to migrated inventory in NMS2S. Testing resumes. Producers/Manufacturers must verify migrated inventory accuracy.
September 1, 2026 (12:01 AM)	Retailers	Retailer data migration begins. Ensure all retail inventory is fully synchronized with BioTrack before 12:01 AM. Sales continue on BioTrack.
September 2, 2026	Retailers	Retailers gain access to NMS2S while maintaining BioTrack access. Sales must continue through BioTrack, but inventory in NMS2S must be manually adjusted down to account for sales during this interim window.
September 4, 2026 (12:01 AM)	All Licensees	BioTrack access is permanently shut off. All cannabis operations, transfers, and retail sales must be conducted via NMS2S moving forward.

To ensure a seamless migration, perform the following action items immediately:

Reconcile Physical Inventory:
- Perform a full physical inventory count across all packages, bulk items, and active lots.
- Compare physical stock against active data in BioTrack and BLAZE Retail Backoffice.
- Resolve all stock discrepancies, open manifest transfers, and incomplete transactions.
Synchronize BioTrack and BLAZE:
- Ensure all pending BLAZE sales and updates are fully synced to BioTrack.
- Run a Current Inventory report directly from BioTrack Traceability to verify parity.
NOTE: Do not disable your BioTrack integration settings in BLAZE Backoffice prior to September 4, 2026. The integration must remain active through the state migration.
Verify NM-PLUS Account Information:
- Log into NM-PLUS and confirm the Primary Controlling Person details are current.
- The primary contact listed will automatically be assigned as your facility's initial NMS2S System Administrator.

NMS2S introduces specific functional updates to align with New Mexico regulations:

Courier Tracking: Internal and third-party couriers will utilize dedicated NMS2S accounts. All package movements must be actively tracked in the state system.
Approved Producer Inventory Types: Production licensees will only be permitted to receive specific approved product categories (Deli Style Cannabis, Fresh Frozen, Bulk Flower, Bulk Trim, Clones, Seedlings, and Seeds). Non-standard types migrated into NMS2S can only be transferred out.
Testing Workflow: Testing must occur at the "Unpackaged" stage. Any product changing form after testing will require new testing before becoming sale-ready.
Medical vs. Adult-Use Separation: Enhanced distinction and separate tracking workflows will be enforced between medical and adult-use products.

Can retailers accept incoming transfers between August 26 and September 2?No. Inbound and outbound transfers are disabled across state systems during this window. Plan inventory stock accordingly before August 25.
How do we handle sales made between September 2 and September 4?Process all active point-of-sale transactions through BioTrack as normal until 12:01 AM on September 4. Manually adjust down your NMS2S inventory starting September 2 to match the sales completed in BioTrack.