--- title: ECOM | SMS Outreach Templates description: SMS Outreach Templates are located under the templates tab and come with pre-approved SMS Templates ready to use. --- [Skip to content](https://support.blaze.me/hc/en-us/articles/ecom-sms-outreach-templates#main-content) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blaze.me?hsLang=en) - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Open main navigation Close main navigation - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Welcome to the Blaze US Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE US Knowledge Center](https://support.blaze.me/hc/en-us/articles?hsLang=en) 2. [BLAZE ECOM](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en) # ECOM | SMS Outreach Templates ## SMS Outreach Templates are located under the templates tab and come with pre-approved SMS Templates ready to use. We're always looking to improve this portion of SMS Outreach. Keep checking back for new pre-approved templates in MC for updates! Don't see exactly what you want to send? Check out this [SMS Create New Template KB](https://support.blaze.me/hc/en-us/articles/ecom-sms-outreach-template-best-practices?hsLang=en) article on submitting your own template.  ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-20-2026-11-47-43-6816-PM.png?width=2849&height=1558&name=image-png-Oct-20-2026-11-47-43-6816-PM.png) You can use pre-approve templates with one-time, recurring and transactional campaigns. ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-20-2026-11-48-12-3670-PM.png?width=2861&height=941&name=image-png-Oct-20-2026-11-48-12-3670-PM.png) **Required fields for campaign setup:** - Campaign Name - Select Channel(s) *(must include SMS)* - Select Audience - Select Stores ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-20-2026-11-39-25-1551-PM.png?width=2876&height=1550&name=image-png-Oct-20-2026-11-39-25-1551-PM.png) Click **Continue** to build content. **Required fields for content setup:** - Select your template - Add a Destination URL *(optional)* ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-20-2026-11-42-06-3887-PM.png?width=670&height=363&name=image-png-Oct-20-2026-11-42-06-3887-PM.png) Click **Save** before sending yourself a test SMS **Send Settings** - Send immediately when you click "Send Now" - Schedule your blasts for later - Click Save in the top right if you want to save a draft and return to it later **![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-20-2026-11-43-27-9476-PM.png?width=670&height=362&name=image-png-Oct-20-2026-11-43-27-9476-PM.png)** #### SMS Credits Meter Visibility The SMS Credits meter is not shown by default. It will only appear while building your campaign, and only when one of the following is true: - **Low balance**: your available credits are running low relative to what this campaign will use - **Insufficient balance**: your available credits are not enough to send to the full selected audience If neither condition applies, the SMS Credits meter will not display. The SMS credit meter apply to both triggered and one-time campaigns. #### Low balance warning examples ![iScreen Shoter - Preview - 260909105423](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Preview%20-%20260909105423.jpg?width=670&height=483&name=iScreen%20Shoter%20-%20Preview%20-%20260909105423.jpg) ![iScreen Shoter - Preview - 260909105400](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Preview%20-%20260909105400.jpg?width=670&height=349&name=iScreen%20Shoter%20-%20Preview%20-%20260909105400.jpg) #### Insufficient balance warning examples ![iScreen Shoter - Preview - 260909105449](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Preview%20-%20260909105449.jpg?width=670&height=486&name=iScreen%20Shoter%20-%20Preview%20-%20260909105449.jpg) ![iScreen Shoter - Preview - 260909105436](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Preview%20-%20260909105436.jpg?width=670&height=372&name=iScreen%20Shoter%20-%20Preview%20-%20260909105436.jpg) If you are running low on credits you are able to buy more credits by clicking on "Buy credits". This will take you to accounts.blaze.me. You will want to login with the SSO you logged in for the Growth Dashboard. If you are unable to login to accounts.blaze.me then you have not been authorized as a user. An authorized user will have to add you under Accounts Dashboard \> Users from the sidebar \> Add Member.  For more information about the Accounts Dashboard please reference this [knowledge base article.](https://support.blaze.me/hc/en-us/articles/growth-accounts-dashboard?hsLang=en)   ### MMS Image Templates Images for MMS are also available. To add a new image you can click on "add new image" from the Templates section under Outreach. You will need to go to Templates and **scroll down** until you see this section: ![](https://support.blaze.me/hs-fs/hubfs/image-png-Oct-20-2026-11-50-24-6134-PM.png?width=2857&height=1549&name=image-png-Oct-20-2026-11-50-24-6134-PM.png) These images can be used within your campaigns after you have selected a template to use. ![iScreen Shoter - Google Chrome - 260806154741](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Google%20Chrome%20-%20260806154741.jpg?width=670&height=380&name=iScreen%20Shoter%20-%20Google%20Chrome%20-%20260806154741.jpg) ![iScreen Shoter - Google Chrome - 260806154754](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Google%20Chrome%20-%20260806154754.jpg?width=530&height=400&name=iScreen%20Shoter%20-%20Google%20Chrome%20-%20260806154754.jpg) ![iScreen Shoter - Google Chrome - 260806154808](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Google%20Chrome%20-%20260806154808.jpg?width=670&height=426&name=iScreen%20Shoter%20-%20Google%20Chrome%20-%20260806154808.jpg) **If you have any questions please reach out to ECOM Support at** [ecomsupport@blaze.me](mailto:ecomsupport@blaze.me) - 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