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ECOM | SMS Outreach Templates

SMS Outreach Templates are located under the templates tab and come with pre-approved SMS Templates ready to use. 

We're always looking to improve this portion of SMS Outreach. Keep checking back for new pre-approved templates in MC for updates!

Don't see exactly what you want to send? Check out this SMS Create New Template KB article on submitting your own template. 

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To use the pre-approved templates select one-time campaigns > new campaign. 

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Required fields for campaign setup:

  • Campaign Name
  • Select Channel(s) (SMS)
  • Select Audience
  • Select Stores

Click Continue to build content.

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SMS Credits

  • Required: Will show how many credits are required to send this campaign.
  • Available: Current number of available credits in your account.

If you are running low on credits you are able to buy more credits by clicking on "Buy credits". This will take you to accounts.blaze.me. You will want to login with the SSO you logged in for the Growth Dashboard. 

If you are unable to login to accounts.blaze.me then you have not been authorized as a user. An authorized user will have to add you under Accounts Dashboard > Users from the sidebar > Add Member. 

For more information about the Accounts Dashboard please reference this knowledge base article. 

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For more information about the Accounts Dashboard please reference this article. 

Required fields for content setup:

  • Subject Line
  • Preview Text
  • Destination URL (optional)
  • Select Stores

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Click Save before sending yourself a test SMS

Send Settings

  • Send Mode - Blast or coming soon waterfall.
  • Schedule - Send immediately or schedule for later

Send now or Save

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MMS Image Templates

Images for MMS are also available. To add a new image you can click on "add new image" from the Templates section under Outreach.

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These images can be used within your campaigns after you have selected a template to use.

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If you have any questions please reach out to ECOM Support at
ecomsupport@blaze.me