--- title: Growth | Missions  description: This feature is not yet available. The information below describes planned functionality. Details may change before launch. --- [Skip to content](https://support.blaze.me/hc/en-us/articles/growth-missions#main-content) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blaze.me?hsLang=en) - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Open main navigation Close main navigation - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Welcome to the Blaze US Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE US Knowledge Center](https://support.blaze.me/hc/en-us/articles?hsLang=en) 2. [BLAZE Growth](https://support.blaze.me/hc/en-us/articles/blaze-growth?hsLang=en) # Growth | Missions ## Missions let you reward customers with loyalty points for specific actions, not just purchases. ### What Are Missions? Use missions to complete their profiles, opt in to marketing, add their loyalty card to their wallet, or try a new sales channel. Once a mission is set up, points are paid out automatically when a customer completes it. **Availability:** Missions are available to Growth merchants in the US and Canada. --- ### Available Mission Types | Mission type | Customer earns points for | Condition to set | | --- | --- | --- | | Signup Bonus | Joining your loyalty program | None | | Profile Completeness | Adding profile details | Profile fields: Email, Phone, Birthday (one or more) | | Link Bank Account | Linking an Aeropay bank account | None | | Add to Wallet | Adding their loyalty card to their phone's wallet | None | | Marketing Opt-in | Opting in to marketing | Channel: Email, SMS, or both | | Sales Channel | Their first purchase on a specific channel | Channel: In-store, E-commerce, Mobile app, or Kiosk | **Coming soon:** Frequency (repeat visits), Milestones, Refer a Friend, and Reviews.  --- ### Create A Mission 1. In Growth, go to **Loyalty** and open the **Missions** tab. 2. Click **New Mission**. 3. Select a mission type and click **Continue**. The mission type can't be changed after the mission is saved. 4. Enter the **Rewards Points** the customer earns. 5. Set the conditions, if the mission type has any. For example, choose the profile fields for a Profile Completeness mission, or the channel for a Sales Channel mission. 6. Click **Save**. ### ![iScreen Shoter - Google Chrome - 261012184647](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Google%20Chrome%20-%20261012184647.jpg?width=670&height=246&name=iScreen%20Shoter%20-%20Google%20Chrome%20-%20261012184647.jpg) ### ![iScreen Shoter - Google Chrome - 261012184803](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Google%20Chrome%20-%20261012184803.jpg?width=670&height=587&name=iScreen%20Shoter%20-%20Google%20Chrome%20-%20261012184803.jpg) ![iScreen Shoter - Google Chrome - 261012184918](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Google%20Chrome%20-%20261012184918.jpg?width=670&height=425&name=iScreen%20Shoter%20-%20Google%20Chrome%20-%20261012184918.jpg) --- ### Manage Missions All missions are listed on the **Missions** tab with their points, configuration, and status. Use the **All types** filter to narrow the list. - **Turn a mission on or off:** Use the **Active** toggle. - **Edit a mission:** Click the **⋯** menu and select **Edit mission**. You can change the reward points. The mission type and channel are locked. - **Delete a mission:** Click the **⋯** menu and select **Delete mission**. ### ![iScreen Shoter - Google Chrome - 261012190254](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Google%20Chrome%20-%20261012190254.jpg?width=670&height=484&name=iScreen%20Shoter%20-%20Google%20Chrome%20-%20261012190254.jpg) ![iScreen Shoter - Google Chrome - 261012185200](https://support.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Google%20Chrome%20-%20261012185200.jpg?width=670&height=387&name=iScreen%20Shoter%20-%20Google%20Chrome%20-%20261012185200.jpg) Changes to a mission only apply to customers who complete it after the change. They aren't applied retroactively. --- ### How Missions Work #### Each option can only be used once A single mission can cover several actions, but each action can only belong to one mission. - **Profile Completeness:** Each profile field can only be in one mission. For example, you can't have both "Email + Phone" and "Email + Birthday," because Email would be used twice. You can create one mission for all three fields, or separate missions for each. - **Marketing Opt-in:** One mission per channel (Email or SMS), or one mission that covers both. - **Sales Channel:** One mission per channel. - **Signup Bonus, Link Bank Account, Add to Wallet:** One mission each. Inactive missions still count. If a mission is turned off, its type or option still shows as "Already configured" and can't be used in a new mission. To reuse it, edit or delete the existing mission. #### Only actions after enrollment earn points Customers only earn mission points for actions they complete after joining your loyalty program. For example, if a customer already had an email, phone number, and birthday on their profile before enrolling, they won't earn points for a Profile Completeness mission. #### Each mission pays out once per customer A customer can only earn a mission's points once. If they opt out of marketing and opt back in, or leave and rejoin loyalty, they won't earn the points again. #### Customers can't see missions yet Missions aren't shown to customers yet. Customers still earn points when they complete a mission, so let them know about your missions through your own marketing. --- ### FAQs **Can one mission cover more than one action?** Yes. For example, a single Profile Completeness mission can reward a customer for adding their email, phone, and birthday. **Can I create more than one mission for the same action?** No. Each mission type and option can only be used once, including by inactive missions. **Why does a mission type say "Already configured"?** A mission already uses that type or option. Edit or delete the existing mission to change it. **Will customers earn points for things they did before joining loyalty?** No. Only actions completed after enrollment count. **Can a customer earn the same mission more than once?** No. Each mission pays out once per customer. **If I change a mission's points, do customers who already completed it get the difference?** No. Changes only apply to completions after the change. --- ##### Learn more about [Growth](https://support.blaze.me/hc/en-us/articles/blaze-growth?hsLang=en) ### Related Articles - [**Creating Loyalty Rewards**](https://support.blaze.me/hc/en-us/articles/growth-creating-loyalty-rewards?hsLang=en) - [**Setting Up Wallet Cards**](https://support.blaze.me/hc/en-us/articles/growth-setting-up-wallet-cards?hsLang=en) - [BLAZE Retail](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#main-content) - [FAQs](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#faqs) - [Ecommerce](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#ecommerce) - 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