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Growth | SMS Templates

SMS Outreach Templates are located under the templates tab and come with pre-approved SMS Templates ready to use. 

We're always looking to improve this portion of SMS Outreach. Keep checking back for new pre-approved templates in MC for updates!

Don't see exactly what you want to send? Check out this SMS Create New Template KB article on submitting your own template. 

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To use the pre-approved templates select one-time campaigns > new campaign. 

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Required fields for campaign setup:

  • Campaign Name
  • Select Channel(s) (SMS)
  • Select Audience
  • Select Stores

Click Continue to build content.

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SMS Credits Meter Visibility

The SMS Credits meter is not shown by default. It will only appear while building your campaign, and only when one of the following is true: 

  • Low balance: your available credits are running low relative to what this campaign will use
  • Insufficient balance: your available credits are not enough to send to the full selected audience

If neither condition applies, the SMS Credits meter will not display.

The SMS credit meter apply to both triggered and one-time campaigns.

Low balance warning examples

MMS_low_balance

SMS_low_balance

Insufficient balance warning examples

MMS_insufficent_balance

SMS_insufficient_balance

If you are running low on credits you are able to buy more credits by clicking on "Buy credits". This will take you to accounts.blaze.me. You will want to login with the SSO you logged in for the Growth Dashboard.

If you are unable to login to accounts.blaze.me then you have not been authorized as a user. An authorized user will have to add you under Accounts Dashboard > Users from the sidebar > Add Member.

For more information about the Accounts Dashboard please reference this knowledge base article.

 

Required fields for content setup:

  • Subject Line
  • Preview Text
  • Destination URL (optional)
  • Select Stores

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Click Save before sending yourself a test SMS

Send Settings

  • Send Mode - Blast or coming soon waterfall.
  • Schedule - Send immediately or schedule for later
  • Waterfall - Coming Soon 

Send now or Save

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MMS Image Templates

Images for MMS are also available. To add a new image you can click on "add new image" from the Templates section under campaigns. 

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These images can be used within your campaigns after you have selected a template to use. 

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Learn more about Growth

If you have any questions please reach out to ECOM Support at
ecomsupport@blaze.me