Growth | Working with Rewards in the POS 

View member loyalty/rewards in the POS

1. Log into the POS app on your iPad/Tablet or via the Web POS app at https://pos.blaze.me/#/login
2. Click the "Members" tab to search for the specific member. You'll see the members' Tier level/Current Reward Points in the upper-right corner. This is visible from all tabs within the profile.
3. After selecting the member, go to the "Loyalty" tab.

Navigating the Loyalty Tab

• The bar graphic indicates the members' current point status within the tiers set in Growth and changes colors accordingly in real time.
  

   

• The counter on the top right indicates how many points are needed until the next tier.
  
• Expiring Points are displayed to the left underneath the points total.
  
• The "Enrolled" toggle enables or disables the loyalty integration
   

Managing Points

• To edit points, click the "edit" icon next to the total points displayed above the bar.
  
• The "Adjust Points" module will appear, offering 2 ways to adjust the member's points.
  
  • .Add/Subtract - Adds or subtracts from the current points total
    • Adjust in increments of 10, 100, 500, or specify your own.
      
      
      
  • Set Balance - Select the specific level to adjust points to. 
    • Choose from your different tier levels or select a specific number.
      
      
      
• The new balance will display prior to saving the adjustment, giving you a chance to review before completing the action.
  
  
  

Points display in Growth

• Points Metrics
  • Points earned this year - Points earned this year and lifetime points
  • Points currently Available - Points available to use
  • Total points used - Total points used up to current
  • Points Reserved - Points temporarily held during an unconfirmed transaction with Rewards.
    
  • Total Points Expired - Sum of total points expired to date

Adjusting Member Points in Growth

1. Click the 3 dots in the upper right corner to reveal the menu options.
2. Choose Adjust Points to pull up the "Adjust Points" module as shown previously in the POS. 

Available Rewards

The rewards section displays what rewards are available based on the member's loyalty points total. If the member hasn't accrued enough points for a reward, it will not show for either the member or the Budtender. 

The following columns are displayed in Rewards:

• Points Required - Points required to earn the reward
• Reward Name - Name of the reward in Growth
• Reward Type - Dollar or Percentage
• Discount - Amount of the discount
  
• Status - Available or Unavailable (enabled or disabled in Growth)
• Expiration Date - Date the reward is set to expire

The results per page can be adjusted to 10, 25, 50, or 100.

Default view


Scrolled to the right



Rewards Display in Growth

SMS/Email-opt in

Go to Members > Member Profile > Member Info section in the POS.

Installing the Digital Wallet

When signing up for ECOM, customers will click "Join Rewards" to enroll in the Rewards program.



Current Rewards will display, and the customer will be prompted to add the loyalty card to their preferred wallet. (Apple or Google Wallet).

The wallet can also be installed from Growth by using the options in the Customer Profile > Overview > Installs > 3 dots (menu)

Copy Invite - copies to HTML for pasting into a browser
Send Email - sends email install instructions
Show QR Code - prompts a QR code to install from the scan