--- title: Growth | Working with Rewards in the POS  description: Growth, Rewards, POS, Loyalty, --- [Skip to content](https://support.blaze.me/hc/en-us/articles/growth-working-with-rewards-in-the-pos#main-content) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blaze.me?hsLang=en) - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Open main navigation Close main navigation - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Welcome to the Blaze US Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE US Knowledge Center](https://support.blaze.me/hc/en-us/articles?hsLang=en) 2. [BLAZE Growth](https://support.blaze.me/hc/en-us/articles/blaze-growth?hsLang=en) # Growth | Working with Rewards in the POS ## With BLAZE Growth, you can interact with loyalty and rewards across multiple platforms with ease. This article shows to how navigate and manage loyalty points and rewards within the POS. ### View member loyalty/rewards in the POS **Prerequistes:** The member **must** first be in ECOM to appear in Growth and **must** be accepted in the POS. See articles:  [Retail | Managing Online Customers](https://support.blaze.me/hc/en-us/articles/retail-managing-online-customers?hsLang=en) [Growth | Understanding the Customer Profile & Debugging Points](https://support.blaze.me/hc/en-us/articles/growth-understanding-the-customer-profile-debugging-points?hsLang=en) 1. Log into the **POS app** on your iPad/Tablet or via the **Web POS app** at [https://pos.blaze.me/#/login](http://pos.blaze.me/#/login) 2. Click the **"Members"** tab to search for the specific member. You'll see the members' **Tier level/Current Reward Points** in the upper-right corner. This is visible from all tabs within the profile. 3. After selecting the member, go to the **"Loyalty"** tab. ![Screenshot 2026-07-14 at 19.18.53](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2019.18.53.png?width=670&height=363&name=Screenshot%202026-07-14%20at%2019.18.53.png) ### Navigating the Loyalty Tab - ### The **bar graphic** indicates the members' current point status within the tiers set in Growth and changes colors accordingly in real time. - The **counter** on the top right indicates how many **points are needed until the next tier.** ![Screenshot 2026-07-14 at 22.27.08-1](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2022.27.08-1.png?width=212&height=71&name=Screenshot%202026-07-14%20at%2022.27.08-1.png) - **Expiring Points** are displayed to the left underneath the points total. ![Screenshot 2026-07-14 at 22.42.57](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2022.42.57.png?width=250&height=59&name=Screenshot%202026-07-14%20at%2022.42.57.png) - The **"Enrolled"** toggle enables or disables the loyalty integration  ![Screenshot 2026-07-14 at 22.50.58](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2022.50.58.png?width=172&height=72&name=Screenshot%202026-07-14%20at%2022.50.58.png) ### Managing Points - To **edit points**, click the "edit" icon next to the total points displayed above the bar. ![Screenshot 2026-07-14 at 23.01.34](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2023.01.34.png?width=207&height=69&name=Screenshot%202026-07-14%20at%2023.01.34.png) - The "**Adjust Points"** module will appear, offering 2 ways to adjust the member's points. - **.Add/Subtract** - Adds or subtracts from the current points total - Adjust in increments of **10, 100, 500, or specify your own. ![Screenshot 2026-07-14 at 23.05.50](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2023.05.50.png?width=369&height=349&name=Screenshot%202026-07-14%20at%2023.05.50.png)** - **Set Balance** - Select the **specific level** to adjust points to.  - Choose from your different **tier levels** or select a **specific number.** ![Screenshot 2026-07-14 at 23.37.05](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2023.37.05.png?width=373&height=356&name=Screenshot%202026-07-14%20at%2023.37.05.png) - The **new balance** will display prior to saving the adjustment, giving you a chance to review before completing the action. Points display in **Growth** - **Points Metrics** - **Points earned this year** - Points earned this year and lifetime points - **Points currently Available** - Points available to use - **Total points used** - Total points used up to current - **Points Reserved** - Points temporarily held during an unconfirmed transaction with Rewards. - **Total Points Expired -** Sum of total points expired to date ![Screenshot 2026-07-15 at 01.56.03](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-15%20at%2001.56.03.png?width=440&height=437&name=Screenshot%202026-07-15%20at%2001.56.03.png) Adjusting Member Points in **Growth** 1. Click the 3 dots in the upper right corner to reveal the menu options. 2. Choose **Adjust Points** to pull up the "Adjust Points" module as shown previously in the POS. ![Screenshot 2026-07-14 at 14.34.27](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2014.34.27.png?width=230&height=299&name=Screenshot%202026-07-14%20at%2014.34.27.png) ### ![Screenshot 2026-07-14 at 23.05.50](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2023.05.50.png?width=263&height=249&name=Screenshot%202026-07-14%20at%2023.05.50.png) ### Available Rewards The **rewards section** displays what rewards are available based on the member's loyalty points total. If the member hasn't accrued enough points for a reward, **it will not show for either the member or the Budtender.**  The following columns are displayed in Rewards: - **Points Required** - Points required to earn the reward - **Reward Name -** Name of the reward in Growth - **Reward Type -** Dollar or Percentage - **Discount -** Amount of the discount - **Status -** Available or Unavailable (enabled or disabled in Growth) - **Expiration Date** - Date the reward is set to expire The **results per page** can be adjusted to 10, 25, 50, or 100. Default view ![Screenshot 2026-07-15 at 00.13.08](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-15%20at%2000.13.08.png?width=670&height=176&name=Screenshot%202026-07-15%20at%2000.13.08.png) Scrolled to the right ![Screenshot 2026-07-15 at 00.15.56](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-15%20at%2000.15.56.png?width=670&height=263&name=Screenshot%202026-07-15%20at%2000.15.56.png) Rewards Display in **Growth** **![Screenshot 2026-07-15 at 02.04.13](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-15%20at%2002.04.13.png?width=491&height=577&name=Screenshot%202026-07-15%20at%2002.04.13.png)** ### SMS/Email-opt in Go to Members \> Member Profile \> **Member Info** section in the POS. ![Screenshot 2026-07-14 at 21.24.47](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2021.24.47.png?width=670&height=363&name=Screenshot%202026-07-14%20at%2021.24.47.png) **Note:** SMS opt-in and Email Opt-in can only be edited from the Member Profile \> Member info section of the POS. You cannot edit them in Growth. Toggles will appear "greyed-out" in customer notifications. **![Screenshot 2026-07-15 at 01.39.12](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-15%20at%2001.39.12.png?width=625&height=213&name=Screenshot%202026-07-15%20at%2001.39.12.png)** ### Installing the Digital Wallet When signing up for ECOM, customers will click **"Join Rewards"** to enroll in the Rewards program. ![Screenshot 2026-07-14 at 11.05.45](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2011.05.45.png?width=313&height=364&name=Screenshot%202026-07-14%20at%2011.05.45.png) Current Rewards will display, and the customer will be prompted to add the loyalty card to their preferred wallet. (Apple or Google Wallet). ![Screenshot 2026-07-14 at 19.41.14](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-14%20at%2019.41.14.png?width=314&height=370&name=Screenshot%202026-07-14%20at%2019.41.14.png) The wallet can also be installed from Growth by using the options in the Customer Profile \> Overview \> Installs \> **3 dots (menu)** **Copy Invite** - copies to HTML for pasting into a browser **Send Email** - sends email install instructions **Show QR Code** - prompts a QR code to install from the scan ![Screenshot 2026-07-15 at 02.43.41](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-07-15%20at%2002.43.41.png?width=670&height=249&name=Screenshot%202026-07-15%20at%2002.43.41.png)   - [BLAZE Retail](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#main-content) - [FAQs](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#faqs) - [Ecommerce](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#ecommerce) - [Transactions](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#transactions) - 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