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Retail | Company Products | Sales Price & Scheduler

The Company Sales Price feature allows BLAZE users to manage promotional pricing globally. By utilizing the Company Products list, you can create a single discount rule that automatically syncs across all selected locations, ensuring pricing consistency throughout your entire enterprise.

Prerequisites

  • Company Products must be enabled for your organization.

  • Users must have permissions to access the Loyalty/Marketing tab.

  • Access to the Company Sales Price sub-tab.

Creating a New Sales Price

  1. Navigate to Loyalty/Marketing > Company Sales Price.

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     2.   Click the Add Sale Price button.

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    3.    Enter the following basic information:

Field Requirement Description
Name Required A unique name for the sale.
Value Required Enter the discount amount and select $ or %.
Shops Required Select the specific shop location(s) where the sale will apply.
Description Optional Internal notes to help identify the purpose of the sale.
Status Toggle Set to Active or Inactive.

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Configuring Collections

Collections define which specific products, brands, or categories receive the discount.

  1. Select a Condition Type:

    • Apply to: Applies the sale only to the selected items.

    • Exclude: Applies the sale to everything except the selected items.

    • Apply to all: Applies the sale to all products within a selected type.

  2. Choose Type: Select from Products, Brands, or Categories.

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     3.    Add/Remove Items: Click Add to open the selection drawer. Use the                       checkboxes to select items and click Add Selected.

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    4.    Click Done, then click Calculate to see a preview of the applied discount.

NOTE: The collection search requires an exact name match. Additionally, the drawer can only be filtered by one brand at a time.

Using the Sales Scheduler

The Sales Scheduler automates price changes across your shops. This feature is located under the Conditions section of the Company Sales Price view.

  • All: The sale remains active indefinitely until manually disabled.

  • Range: A specific one-time window with a defined start/end date and time.

  • Recurring: Allows for repeating sales (e.g., "Every Friday from 4:00 PM to 7:00 PM").

IMPORTANT: BLAZE uses a background engine that polls for changes every 15 minutes. Consequently, time selection is restricted to 15-minute intervals (e.g., 4:00, 4:15, 4:30).

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System Behavior & Rules

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  • Overlapping Sales: The system does not support overlapping Company Sales Prices. You will receive an error message if a conflict is detected.

  • Pending State: Future-dated sales will sit in a Pending state until the start time is reached.

  • Going Live: To make a sale live immediately, set the Start Date to the current time or earlier.

  • Updates: Moving an active sale's start date to the future will return it to an inactive state until that time. Always click Save after any adjustment.

Troubleshooting FAQ

"It’s 4:01 PM and the price hasn't changed!"

Check the 15-minute polling interval. The price will update at the next 15-minute mark (e.g., 4:15 PM).

"Can I change the end date after a sale starts?"

Yes. Updating the End Date triggers a new event that the system will process during its next 15-minute check.

"Why can't I find a specific product in the search drawer?"

Ensure you are using the exact name of the product. The search does not support "fuzzy" matching or partial names.

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