--- title: Retail | Duplicate Members Table description: Learn how to reduce duplicate customer profiles with the Duplicate Members Table. This guide explains how to identify, match, and update existing members when scanning driver's licenses on BLAZE POS. --- [Skip to content](https://support.blaze.me/hc/en-us/articles/retail-duplicate-members-table#main-content) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blaze.me?hsLang=en) - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Open main navigation Close main navigation - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Welcome to the Blaze US Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE US Knowledge Center](https://support.blaze.me/hc/en-us/articles?hsLang=en) 2. [BLAZE Retail](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en) 3. [Members](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#members) # Retail | Duplicate Members Table ## This feature is best used to find similar members that share identifiable information, but whose driver's license either does not exist in the system or differs from the one currently being scanned. #### **Matching Logic** The system identifies potential duplicates by looking for: - **Similar First Name** (e.g., Jen, Jenn, Jennifer) - **Exact Last Name** - **Exact DOB** (If a DOB does not exist on the profile, the search will fallback on the name criteria) > **NOTE:** If an exact driver’s license match is found, the system will open that exact member profile immediately. The Duplicate Members Table will **not** be triggered. --- #### **Supported Platforms** This feature is currently supported on the following platforms: - **Web POS:** [https://pos.blaze.me/](https://pos.blaze.me/) - **iOS App:** BLAZE Retail POS app --- #### **How to Use** Follow these steps to utilize the Duplicate Members Table during your workflow. 1. **Scan the Driver's License** Navigate to either the **Members** section or **Orders \> New Order** and scan the customer's driver's license. 2. **Review the Table** If the scanned license does not match an existing profile exactly, but a member with similar information exists (first name, exact last name, or exact DOB), the **Duplicate Members Table** will appear listing those potential matches. 3. **Select an Action** - **Update an Existing Profile:** If the customer appears in the table, you can easily update their profile with the scanned information. Select the **radio button** next to the member’s name and click/tap the **Update** button. - **Create a New Profile:** If the members listed in the table do not match the customer you are helping, click/tap the **Create New Member** button. 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