Retail | Manage Receipts for CA Delivery

The following article reviews the DCC regulation that applies to deliveries in CA, product naming conventions explained, and how to manage your receipt settings.

It is important to follow a clear and specific naming convention for your products to ensure CA compliance. 

It is the responsibility of the Shop to provide a receipt to their Members, either printed or emailed, for their completed transactions

BLAZE supports both digital and physical receipt options through our various platforms: BLAZE Delivery app, BLAZE Retail POS app, or BLAZE Web platform (via POS or Transactions)

What you will find in this article:

DCC Delivery Receipt Requirements 

§15420. Delivery Request Receipt.
A licensed retailer shall prepare a hard copy or electronic delivery request receipt for
each delivery of cannabis goods.
(a) The delivery request receipt shall contain the following:
(1) The legal business name and license number of the licensed retailer;
(2) The first name and employee number of the licensed retailer’s delivery employee who
delivered the order;
(3) The first name and employee number of the licensed retailer’s employee who
prepared the order for delivery;
(4) The first name of the customer and a licensed retailer-assigned customer number for
the person who requested the delivery;
(5) The date and time the delivery request was made;
(6) The delivery address;
(7) A detailed description of all cannabis goods requested for delivery. The description
shall include the weight, volume, or any other accurate measure of the amount of all
cannabis goods requested;
(8) The total amount paid for the delivery, including any taxes or fees, the cost of the
cannabis goods, and any other charges related to the delivery; and
(9) Upon delivery, the date and time the delivery was made, and the handwritten or
electronic signature of the customer who received the delivery.
(b) At the time of the delivery, the delivery employee of the retailer shall provide the
customer who placed the order with a hard or electronic copy of the delivery request
receipt. The delivery employee shall retain a hard or electronic copy of the signed
delivery request receipt for the licensed retailer’s records.
(c) For the purposes of this section, an employee number is a distinct number assigned
by a licensed retailer to an employee that would allow the licensed retailer to identify the
employee in documents or records using the employee number rather than the
employee’s full name. A licensed retailer shall be able to identify the employee
associated with each employee number upon request from the Department.
Department of Cannabis Control
Medicinal and Adult Use Commercial Cannabis Regulations Page 106 of 216
(d) For the purposes of this section, a customer number is a distinct number assigned by
a licensed retailer to a customer that would allow the licensed retailer to identify the
customer in documents or records using the customer number rather than the customer’s
full name. A licensed retailer shall be able to identify the customer associated with each
customer number upon request from the Department.

§15415.1. Deliveries Facilitated by Technology Platforms.
(a) A licensed retailer or licensed microbusiness shall not sell or otherwise transfer any
cannabis goods to a customer through the use of an unlicensed third party, intermediary
business, broker, or any other business or entity.
(b) Notwithstanding subsection (a) of this section, a licensed retailer or licensed
microbusiness may contract with a service that provides a technology platform to
facilitate the sale and delivery of cannabis goods, in accordance with all of the following:
(1) The licensed retailer or licensed microbusiness does not allow for delivery of
cannabis goods by the technology platform service provider.
(2) The licensed retailer or licensed microbusiness does not share in the profits of the
sale of cannabis goods with the technology platform service provider, or otherwise
provide for a percentage or portion of the cannabis goods sales to the technology
platform service provider.
(3) The licensed retailer or licensed microbusiness shall not advertise or market cannabis
goods in conjunction with the technology platform service provider, outside of the
technology platform, and shall ensure that the technology platform service provider does
not use the licensed retailer’s or licensed microbusiness’s license number or legal
business name on any advertisement or marketing that primarily promotes the services
of the technology platform.
(4) The licensed retailer or licensed microbusiness shall ensure the following information
is provided to customers:
(A) Any cannabis goods advertised or offered for sale on or through the technology
platform shall disclose, at a minimum, the licensed retailer’s or licensed microbusiness’s
legal business name and license number.
(B) Customers placing an order for cannabis goods through the technology platform shall
be able to easily identify the licensed retailer or licensed microbusiness that each
cannabis good is being ordered or purchased from. This information shall be available to
the customer prior to the customer placing an order or purchasing the cannabis goods.
(5) All required sales invoices and receipts, including any receipts provided to the
customer, shall disclose, at a minimum, the licensed retailer’s or licensed
microbusiness’s legal business name and license number.
Department of Cannabis Control
Medicinal and Adult Use Commercial Cannabis Regulations Page 102 of 216
(6) All other delivery, marketing, and advertising requirements under this division are
complied with.

Product Naming Conventions

IMPORTANT: Product names need to include the cannabis content within the product to be compliant in CA. This can be managed within BLAZE Retail > Inventory > All. 

EX: A package of Khana gummies would be listed as KHANA | Sour Apple Gummies | 100mg

How to Manage Receipt Settings for CA Compliance

1. Global Settings > Current Shop Settings > Manage Receipts

For DCC Compliance in CA

  • Include Member Name
  • Include Member ID
  • Include Member Address
  • Include Shop Address
  • Include Employee Name
  • Include Order Creation Date and Time
  • Include Delivery Driver Employee ID
  • Include Prepared by Employee ID
  • Include Shop License Number
  • Include Licensee Business Name (this only is enabled if your business license name is different than the shop name) 

2. Click the Save button

How to Email a Receipt

It is the responsibility of the Shop to provide a receipt to their Members, either printed or emailed, for their completed transactions

BLAZE supports both digital and physical receipt options through our various platforms: BLAZE Delivery app, BLAZE Retail POS app, or BLAZE Web platform (via POS or Transactions)

  • Web Platform
  • BLAZE Retail POS app
  • BLAZE Delivery app