This article will explain how to configure Special Hours for Express Deliveries.
The Special Hours for Delivery feature allows you to configure an exception to the already setup Ordering hours for Delivery within Express Deliveries. You can use this feature to prevent customers from scheduling an order delivery for a specific day or time block.
- Use cases:
- Shift changes (no drivers available for a few hours)
- Store closed for holidays/special events
You must create the Special Hour block hours within the same day. If you want a block with hours that spans across two different days in regards to the hours included, you must configure 2 separate blocks; 1 per each hour range in day. As an example: you would have to create a Special Hour entry for Tuesday from 10 am until midnight, and one Special Hour entry for Wednesday from midnight till 2am if you wish to cover the hours of Tuesday 10am until Wednesday 2am.
- Login to Mission Control and click on the Settings Tab and select Deliveries.
- Allow Express Deliveries must be set to active for Special Hours for Express Delivery to be configured. Click Add Special Hour to create an exception to the Ordering Hours.
- Adding an Express Delivery Special Hour over a Period of time:
- Enter a name. This is not visible to customers.
- Select Period from Special Hours Mode dropdown.
- Enter or select a date duration.
- Enter a time slot.
- Note: If left blank, the Special Hours will be for the entire day.
- Click Save.
4. Adding an Express Delivery Special Hour for a specific Weekday:
-
- Enter a name. This is not visible to customers.
- Select Weekday from the Special Hours Mode dropdown.
- Select a specific day from the Weekday dropdown.
- Enter a time slot.
- Note: If left blank, the Special Hours will be for the entire day.
- Click Save.
