--- title: Retail | Editing Stronghold orders description: This article will guide you through the process of applying discounts, promotions, and additional products to pre-paid online Stronghold transactions. --- [Skip to content](https://support.blaze.me/hc/en-us/articles/retail-adding-discounts-promotions-and-product-to-stronghold-orders#main-content) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blaze.me?hsLang=en) - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Open main navigation Close main navigation - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Welcome to the Blaze US Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE US Knowledge Center](https://support.blaze.me/hc/en-us/articles?hsLang=en) 2. [Payment Integrations](https://support.blaze.me/hc/en-us/articles/payment-integrations?hsLang=en) # Retail | Editing Stronghold orders ## This article will guide you through the process of applying discounts, promotions, and additional products to pre-paid online Stronghold transactions. ### **NOTE: Adjustments can be made to prepaid Stronghold transactions *only* if they are in an authorized status.** **If the payment has been manually captured then further discounts, products, or promos cannot be added to the order.To make edits on captured sales the captured Stronghold payment will need to be removed from the transaction. This can be done from the Payment Options screen and then selecting the red X next to the payment.![](https://lh7-us.googleusercontent.com/KeoSQvJiIOgmI8bQ5ShBx7SVi4TjNkIi440CFMfsLkTKDm7FepwZBKDyu5E6QoDtrAv_jCFzfpOO1FjGDDIpwrS0ZitncWX7l6oIzzQM09kGiCiGww3jB-btWi_avO4FUWqwMCAMGBJurzTlNQ2M3Ak)** **After payment is removed, a new pay link request can be manually generated via the Payment Options screen on the BLAZE retail app, delivery app, or web app.** **![](https://lh7-us.googleusercontent.com/CIjZoqJ5uPMXowr8qRGcUrprQdi-YwuTRD02DK-5elNrY2mQj7d8Z5g9rELtPPKQ63A-5V1n_u5Ze-S51ug51rsp0iW6VEPjSA9mClAyzO1CiO_ovedW_NiARhDtqKQfu3MtoYZekS93MiN46qfGg_Y)Authorized payment = Stronghold has verified that the member has sufficient funds to authorize the purchase. Funds have not been collected at this point in the process, and edits can be made.** **![](https://lh7-us.googleusercontent.com/B4OTVxoDybMlLjqekjZm41dv7cG3jvUiMpJkR67Nh3Js0SBszFHaEaRThLAhqmg_Cbrqqx6v1wUa8pLuxjcHTD0vorMd_Fzcg41bGasU6Gm6juma5yMpUR0a2e-lJ9OK_u1tbYuqrguVKQCP0BtWqtM)Captured payment =  Funds have been collected from the member's linked bank account, edits cannot be made.** ### **![](https://lh7-us.googleusercontent.com/d0-7yJ6zQfh1Fi9VwxAZrs4MnMJ0eGGZnnCI_4YBlw57kFLdvUal9Sqww6w7j4H8Rk40bhPzOFhnBuRPNPRZCp5FjoIl3X7AagPOt4hu9HKXkc1qYyNty7CWmplq-zCsgYn7L-i02kgd_tr7p8h7Sn8)Transaction Total Changes** Sometimes your customer will decide they want to purchase additional or fewer items after they have already pre-authorized a payment through the Stronghold pay link sent to their phone. ### **Transaction total decrease** In the event that a customer has pre-paid with Stronghold and Stronghold is holding a pre-authorization on that original amount, and they wish to actually purchase **LESS** product, you can simply adjust the transaction total down and then complete the transaction. BLAZE will tell Stronghold the new total and the amount captured from the customer's account will reflect the lower total. This can be done via the POS or Dispatch tab in Blaze. ![Screen Shot 2024-05-08 at 3.18.37 PM](https://support.blaze.me/hs-fs/hubfs/Screen%20Shot%202024-05-08%20at%203.18.37%20PM.png?width=688&height=459&name=Screen%20Shot%202024-05-08%20at%203.18.37%20PM.png) ![Screen Shot 2024-05-08 at 3.26.29 PM](https://support.blaze.me/hs-fs/hubfs/Screen%20Shot%202024-05-08%20at%203.26.29%20PM.png?width=688&height=431&name=Screen%20Shot%202024-05-08%20at%203.26.29%20PM.png) ### **Transaction total increase** In the event that a customer has pre-paid with Stronghold and Stronghold is holding a pre-authorization on that original amount, and they wish to actually purchase **MORE** product, you can simply increase the transaction total and then complete the transaction.  BLAZE will tell Stronghold the new total and the amount captured from the customer's account will reflect the increased total. This can be done via the POS or Dispatch tab in Blaze. ![Screen Shot 2024-05-08 at 3.04.49 PM](https://support.blaze.me/hs-fs/hubfs/Screen%20Shot%202024-05-08%20at%203.04.49%20PM.png?width=688&height=464&name=Screen%20Shot%202024-05-08%20at%203.04.49%20PM.png) ![Screen Shot 2024-05-08 at 3.05.28 PM](https://support.blaze.me/hs-fs/hubfs/Screen%20Shot%202024-05-08%20at%203.05.28%20PM.png?width=688&height=465&name=Screen%20Shot%202024-05-08%20at%203.05.28%20PM.png) **If you experience any difficulties editing pre-paid Stronghold transactions in BLAZE, please contact** [**pay-support@blaze.me**](mailto:pay-support@blaze.me) **for assistance.** - [BLAZE Retail](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#main-content) - [FAQs](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#faqs) - [Ecommerce](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#ecommerce) - [Transactions](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#transactions) - 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