---
title: Retail | How to Email Receipts
description: It is the responsibility of the Shop to provide a receipt to their Members, either printed or emailed, for their completed transactions. BLAZE supports either option through our various platforms.
---

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# Retail | How to Email Receipts

## It is the responsibility of the Shop to provide a receipt to their Members, either printed or emailed, for their completed transactions. BLAZE supports either option through our various platforms.

#### Navigate to the following sections to learn how to email your Member's their receipt:

- [BLAZE Delivery App](https://support.blaze.me/hc/en-us/articles/retail-how-to-email-receipts#delivery), available for both Android and iOS
- [BLAZE Retail POS App](https://support.blaze.me/hc/en-us/articles/retail-how-to-email-receipts#app), available for iOS
- [Web platform](https://support.blaze.me/hc/en-us/articles/retail-how-to-email-receipts#web) (via POS and Transactions)

To view an example emailed receipt, click [here](https://support.blaze.me/hc/en-us/articles/retail-how-to-email-receipts#email).

IMPORTANT: Member's need to "opt-in" for emails in order to receive emailed receipts 

#### BLAZE Delivery App

- After completing the transaction through the BLAZE Delivery app, you will be redirected to a page where you can tap the **Email Receipt** button
- Member's email addresses will auto-fill with the email address within their Member profile; if no email address is in their Member profile, you can fill an email address in the email field  
  NOTE: If a new email address is added at this level, it will NOT be saved in the Member's profile
- Tap the **Send** button

![IMG\_3560](https://support.blaze.me/hs-fs/hubfs/IMG_3560.png?width=293&height=507&name=IMG_3560.png)             ![IMG\_3561](https://support.blaze.me/hs-fs/hubfs/IMG_3561.png?width=267&height=462&name=IMG_3561.png)                  
                   

#### BLAZE Retail POS App

- After completing the transaction through the BLAZE Retail POS app, you will be redirected to a page where you can tap the **Email Receipt** button
- Member's email addresses will auto-fill with the email address within their Member profile; if no email address is in their Member profile, you can fill an email address in the email field  
  NOTE: If a new email address is added at this level, it will NOT be saved in the Member's profile
- Tap the **Send** button

 

![IMG\_3562](https://support.blaze.me/hs-fs/hubfs/IMG_3562.png?width=280&height=485&name=IMG_3562.png)                  ![IMG\_3563](https://support.blaze.me/hs-fs/hubfs/IMG_3563.png?width=279&height=485&name=IMG_3563.png)                 

#### Web Platform (via POS)

- After clicking **Complete** on the transaction through the Web platform in the POS section, a pop-up will appear where you can click the **Email Receipt** button
- Member's email addresses will auto-fill with the email address within their Member profile; if no email address is in their Member profile, you can fill an email address in the email field  
  NOTE: If a new email address is added at this level, it will NOT be saved in the Member's profile
- Click the **Send Receipt** button

![Screen Shot 2020-08-26 at 12.43.49 PM](https://support.blaze.me/hs-fs/hubfs/Screen%20Shot%202020-08-26%20at%2012.43.49%20PM.png?width=688&height=349&name=Screen%20Shot%202020-08-26%20at%2012.43.49%20PM.png)

![Screen\_Shot\_2020-08-24\_at\_10.13.19\_AM](https://support.blaze.me/hs-fs/hubfs/Screen_Shot_2020-08-24_at_10.13.19_AM.png?width=688&height=206&name=Screen_Shot_2020-08-24_at_10.13.19_AM.png)

#### Web Platform (via Transactions)

- To email receipt from a historical transaction, go to your **Transactions** area, set a date range to view then click on one of the transactions displayed
- Once you've pulled it up, click the **Email Receipt** button at the bottom
- Member's email addresses will auto-fill with the email address within their Member profile; if no email address is in their Member profile, you can fill an email address in the email field  
  NOTE: If a new email address is added at this level, it will NOT be saved in the Member's profile
- Click the **Send Receipt** button

#### ![Screen Shot 2020-08-27 at 3.56.39 PM](https://support.blaze.me/hs-fs/hubfs/Screen%20Shot%202020-08-27%20at%203.56.39%20PM.png?width=688&height=313&name=Screen%20Shot%202020-08-27%20at%203.56.39%20PM.png)

![Screen Shot 2020-08-27 at 3.56.55 PM](https://support.blaze.me/hs-fs/hubfs/Screen%20Shot%202020-08-27%20at%203.56.55%20PM.png?width=688&height=447&name=Screen%20Shot%202020-08-27%20at%203.56.55%20PM.png)

![Screen Shot 2020-08-27 at 3.57.14 PM](https://support.blaze.me/hs-fs/hubfs/Screen%20Shot%202020-08-27%20at%203.57.14%20PM.png?width=688&height=190&name=Screen%20Shot%202020-08-27%20at%203.57.14%20PM.png)

#### Emailed Receipt

![Screen Shot 2020-08-24 at 10.14.59 AM](https://support.blaze.me/hs-fs/hubfs/Screen%20Shot%202020-08-24%20at%2010.14.59%20AM.png?width=688&height=594&name=Screen%20Shot%202020-08-24%20at%2010.14.59%20AM.png)

NOTE: Email receipts default to display the information pictured above. To manage your receipt settings, navigate to Global Settings \> Current Shop Settings \> Manage Receipts.

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