---
title: "Retail POS App | Manager's Beginner Guide: Open and Close Cash Drawers and Shift Changes"
description: Manager's Beginner Guide
---

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# Retail POS App | Manager's Beginner Guide: Open and Close Cash Drawers and Shift Changes

## Manager's Beginner Guide

**This guide will walk a Manager through** [opening a Cash Drawer](https://support.blaze.me/hc/en-us/articles/retail-pos-app-managers-beginner-guide-open-and-close-cash-drawers-and-shift-changes#open), [closing a Cash Drawer](https://support.blaze.me/hc/en-us/articles/retail-pos-app-managers-beginner-guide-open-and-close-cash-drawers-and-shift-changes#close), and a [shift change](https://support.blaze.me/hc/en-us/articles/retail-pos-app-managers-beginner-guide-open-and-close-cash-drawers-and-shift-changes#shift) f**or a given terminal.**

### Overall there will be five steps you will need to take:

1. [Start a new Cash Drawer](https://support.blaze.me/hc/en-us/articles/retail-pos-app-managers-beginner-guide-open-and-close-cash-drawers-and-shift-changes#open)
2. [Print the Day Summary receipt, record the amount collected, and close the current cash drawer for the first shift](https://support.blaze.me/hc/en-us/articles/retail-pos-app-managers-beginner-guide-open-and-close-cash-drawers-and-shift-changes#close)
3. [Assign a new terminal for the second shift](https://support.blaze.me/hc/en-us/articles/retail-pos-app-managers-beginner-guide-open-and-close-cash-drawers-and-shift-changes#shift)
4. [Start the new Cash Drawer for the second shift](https://support.blaze.me/hc/en-us/articles/retail-pos-app-managers-beginner-guide-open-and-close-cash-drawers-and-shift-changes#shift)

### Open a Cash Drawer

1\. At the **start of a shift**, you will need to **start a Cash Drawer** to record the sales that happen on the register. 

- Navigate to **Cash Drawer**
- Tap the **Start Drawer** button

![Open and Close Cash Drawers and Shift Changes 1](https://support.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%201.png?width=688&height=516&name=Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%201.png)

2\. Enter the amount of starting cash you have. This will create the drawer and record activity against it.

### Close a Cash Drawer

1.  Print the Day Summary receipt in the BLAZE Retail POS app

- Navigate to **Settings**
- Tap the **Print Day Summary** button
- This will give you a break down of the total amount collected during that budtenders’ shift

![Open and Close Cash Drawers and Shift Changes 2](https://support.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%202.png?width=688&height=516&name=Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%202.png)

 

2\. Count the cash that was collected by the budtender to ensure it matches the Expected in Drawer, in the details, and on the Print Day Summary receipt

- **If there are any differences, record that in the Description field underneath the Actual in Drawer**

![Open and Close Cash Drawers and Shift Changes 3](https://support.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%203.png?width=512&height=384&name=Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%203.png)

**3. Tap the End Drawer button to finalize the drawer closing**

### Shift Change / Change Terminal

At the end of the 1st shift and the start of the 2nd, you will need to change terminals to start a new terminal for the 2nd shift. To do this, you will first need to close the cash drawer.

1\. To change terminals for the next shift, navigate to the Pin Screen of the BLAZE Retail POS app. 

- Tap the **Settings** button
- Enter **your Manager or Admin PIN** number

![Open and Close Cash Drawers and Shift Changes 4](https://support.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%204.png?width=329&height=247&name=Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%204.png)![Open and Close Cash Drawers and Shift Changes 5](https://support.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%205.png?width=330&height=248&name=Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%205.png)

 

2\. On the **Manager Settings** screen, you will see several **Available Terminals** on the left side.

- Select the **new terminal** (ensure its highlighted light blue) and the applicable **Assigned Inventory**
- From there, tap the **Save** button
- This will redirect you to the pinscreen

![Open and Close Cash Drawers and Shift Changes 6](https://support.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%206.png?width=688&height=516&name=Open%20and%20Close%20Cash%20Drawers%20and%20Shift%20Changes%206.png)

3\. The last process is to [open a new Cash Drawer for the incoming shift](https://support.blaze.me/hc/en-us/articles/retail-pos-app-managers-beginner-guide-open-and-close-cash-drawers-and-shift-changes#op).

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