---
title: Retail | Using BLAZEPAY ACH (Aeropay)
description: This support guide walks you through configuring the BLAZEPAY ACH (Aeropay) settings and highlights the in-store and e-commerce checkout processes.
---

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# Retail | Using BLAZEPAY ACH (Aeropay)

## This article will guide users on how to configure the BLAZEPAY ACH (Aeropay) integration to complete online, delivery, and in-store transactions in the BLAZE apps and on the customer-facing display (CFD).

### **BLAZE POS Configuration**

1. Navigate to Global Settings \> Current Shop Settings \> Payments and click the blue CONNECT button on the Aeropay card to start the process.
   
   ![Screenshot 2026-01-23 104139](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-01-23%20104139.png?width=439&height=224&name=Screenshot%202026-01-23%20104139.png)
2. A small modal will appear that asks for the Merchant Name (name of your shop), Merchant ID, Merchant Location ID, and Merchant Location UUID (latter 3 provided by  
   Aeropay).
3. ![Screenshot 2026-01-23 104149](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-01-23%20104149.png?width=435&height=528&name=Screenshot%202026-01-23%20104149.png)
4. Click the blue SAVE button, and BLAZE will validate all of the keys.
   
     1. **To change the BLAZEPAY ACH display name in the BLAZE app and ECOM checkout, edit the field labeled DISPLAY NAME.**
     2. ![Screenshot 2026-05-05 122234](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-05-05%20122234.png?width=357&height=370&name=Screenshot%202026-05-05%20122234.png)
5. Settings tab 
     1. Deferred Capture Payment- immediate capture of payment at checkout- limits the  
        ability to edit the order at checkout.
     2. Allow SMS for Pre-Payment- will automatically send an SMS paylink to your consumers when you accept their incoming orders.

---

### **Tip Configuration**

**NOTE:**  The tip setting in the Aeropay portal applies only to pay links. Aeropay's tip options are not passed through the integrations API for online orders. 

Enabling tips for online orders is configurable in ECOM Mission Control, however, not customizable.

Enabling tips

1. Log in to the Aeropay merchant portal to navigate to Payments. Select the dollar icon to enable tips and choose a percentage or flat rate for tips.
2. ![Screenshot 2026-04-28 100705](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-04-28%20100705.png?width=670&height=298&name=Screenshot%202026-04-28%20100705.png)
3. ![Screenshot 2026-04-28 101340](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-04-28%20101340.png?width=406&height=411&name=Screenshot%202026-04-28%20101340.png)
4. ![Screenshot 2026-04-28 101347](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-04-28%20101347.png?width=406&height=423&name=Screenshot%202026-04-28%20101347.png)

 

1. After tips are configured, Payment Links will start prompting tips for customers:
   
     1. ![Screenshot 2026-01-28 154948](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-01-28%20154948.png?width=305&height=400&name=Screenshot%202026-01-28%20154948.png)

---

### **Enabling tips in ECOM**

1. Log in to your locations' ECOM Mission Control to access the Settings tab.
2. Select Payment Options. 
     1. ![Screenshot 2026-01-28 162825](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-01-28%20162825.png?width=670&height=249&name=Screenshot%202026-01-28%20162825.png)
3. Scroll down to locate the (Aeropay) BLAZEPAY ACH option, then click the pencil icon to edit the payment setting. 
     1. ![Screenshot 2026-01-28 162913](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-01-28%20162913.png?width=670&height=293&name=Screenshot%202026-01-28%20162913.png)
4. Toggle Allow Tips ON, then save.

---

### **In-store BLAZEPAY ACH processing**

1. At the payment options screen within the BLAZE Retail app, the budtender will select the BLAZEPAY ACH (Aeropay) payment method, then can click the blue APPLY button to  
   send a paylink.
2. The budtender also has the option to display and/or print a QR code if preferred- both the QR code and paylink will have the fee (if applicable) applied.
3. After the paylink has been triggered and sent to the customer's phone number, the customer uses the paylink or scans the QR code to complete the transaction on their cellular device. “Payment received” will be checkmarked.
4. Finally, the order may be completed in the POS.

![Screenshot 2026-01-09 130851](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-01-09%20130851.png?width=670&height=314&name=Screenshot%202026-01-09%20130851.png)

![Screenshot 2026-01-09 130901](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-01-09%20130901.png?width=670&height=436&name=Screenshot%202026-01-09%20130901.png)

---

### **BLAZEPAY ACH Payments on the Customer Facing Display (CFD)**

**How ACH works on the CFD from the budtender and customer perspective. If your location does not have the CFD available, please refer to the following guide for more information: **

- [ Retail | Customer Facing Display (CFD) Setup ](https://support.blaze.me/hc/en-us/articles/retail-cfd-setup?hsLang=en)

#### **Budtender View**

1. After the customer's cart is finalized and BLAZEPAY ACH is chosen as their payment method on the CFD, select CHECKOUT to prompt the QR code on the CFD.
   
     1. ![Screenshot 2026-08-14 121120](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-08-14%20121120.png?width=670&height=327&name=Screenshot%202026-08-14%20121120.png)
2. You will see the following statuses while the customer authorizes payment on their cellular device: 
     1. ![Screenshot 2026-08-14 122134](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-08-14%20122134.png?width=560&height=365&name=Screenshot%202026-08-14%20122134.png)
3. After the customer's payment is successfully authorized, the statuses will be updated. Choose COMPLETE on the payment window, then again on the payment options screen to close the order. 
     1. ![Screenshot 2026-08-14 122431](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-08-14%20122431.png?width=570&height=325&name=Screenshot%202026-08-14%20122431.png)
     2. ![Screenshot 2026-08-14 122643](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-08-14%20122643.png?width=670&height=205&name=Screenshot%202026-08-14%20122643.png)
     3. ![Screenshot 2026-08-14 122859-1](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-08-14%20122859-1.png?width=670&height=351&name=Screenshot%202026-08-14%20122859-1.png)

#### **Customer View**

1. Once the customer is ready to pay, the CFD presents the option to pay with ACH. The following options will be prompted on screen: 
     1. **Pay With ACH**
     2. or **No Thanks**
     3. **![Screenshot 2026-08-14 114311](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-08-14%20114311.png?width=670&height=466&name=Screenshot%202026-08-14%20114311.png)**
2. **Returning customers** will be identified in the system while new customers will be prompted a sign-up QR code. 
     1. ![Screenshot 2026-08-14 114326](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-08-14%20114326.png?width=670&height=471&name=Screenshot%202026-08-14%20114326.png)
3. **New customers** may scan the QR code to connect their bank, and recieve a "Signup Complete" acknowledgement.
4. The budtender will select the "Checkout" option from the POS app, and the customer will be prompted to scan the updated QR code to authorize the payment.  
     1. ![Screenshot 2026-08-14 114402](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-08-14%20114402.png?width=670&height=474&name=Screenshot%202026-08-14%20114402.png)
5. After the customer successfully links their bank account and authorizes the payment, they can choose their receipt options for the completed tranaction. 
     1. ![Screenshot 2026-08-14 123408](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-08-14%20123408.png?width=670&height=474&name=Screenshot%202026-08-14%20123408.png)

---

### **BLAZEPAY ACH ECOM Processing**

1. At the point of checkout online, the customer selects the BLAZEPAY ACH (Aeropay) payment method.
2. The customer will be prompted to create an account and link their bank (if needed) and to confirm the payment.
3. The online order flows into BLAZE with the payment applied to it when you accept the incoming order.
4. The online order can be edited and completed in BLAZE through the normal in-store flow, and the money will be captured from the customer.
   
   ![Screenshot 2026-01-09 130836](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-01-09%20130836.png?width=670&height=431&name=Screenshot%202026-01-09%20130836.png)

---

### **BLAZEPAY ACH Delivery Processing **

** Manual Payment Request Workflow**

1. Log in to the BLAZE Delivery app.
2. Once the order is ready for delivery to the customer, locate the transaction within the app.
3. Tap the transaction and select “Tender Order” to prepare the payment. 
     1. ![Screenshot 2026-06-23 143037](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-06-23%20143037.png?width=318&height=570&name=Screenshot%202026-06-23%20143037.png) 
     2. Under the “Tender Order” option, you will find a summary of the products ordered.
     3. ![Screenshot 2026-06-23 142736](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-06-23%20142736.png?width=317&height=565&name=Screenshot%202026-06-23%20142736.png)
     4. If applicable, gather the customer's signature to move on to the payment options screen.
     5. ![Screenshot 2026-06-23 143054](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-06-23%20143054.png?width=317&height=567&name=Screenshot%202026-06-23%20143054.png)
4. From the listed options, choose “BLAZEPAY ACH,” then "Continue." 
     1. ![Screenshot 2026-06-23 143143](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-06-23%20143143.png?width=320&height=440&name=Screenshot%202026-06-23%20143143.png) 
     2. ![Screenshot 2026-06-23 143220-1](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-06-23%20143220-1.png?width=318&height=453&name=Screenshot%202026-06-23%20143220-1.png)
     3. Selecting the BLAZEPAY ACH option will send an SMS pay link to the customer's phone number in their profile.
     4. Alternatively, the customer may scan the generated QR code.
     5. ![Screenshot 2026-06-23 143413-1](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-06-23%20143413-1.png?width=316&height=503&name=Screenshot%202026-06-23%20143413-1.png)
5. Once the customer authorizes the payment after their bank is linked, the app will update with the option to “CAPTURE” the order. 
     1. ![Screenshot 2026-06-23 143458](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-06-23%20143458.png?width=310&height=471&name=Screenshot%202026-06-23%20143458.png)
6. Finally, choose “COMPLETE” to close the sale and collect payment before handing the product to the customer. 
     1. ![Screenshot 2026-06-23 145920](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-06-23%20145920.png?width=315&height=566&name=Screenshot%202026-06-23%20145920.png)
     2. ![Screenshot 2026-06-23 150005](https://support.blaze.me/hs-fs/hubfs/Screenshot%202026-06-23%20150005.png?width=307&height=495&name=Screenshot%202026-06-23%20150005.png)

**Prepaid ACH Transaction Workflow**

1. Log in to the BLAZE Delivery app.
2. Once the order is ready for delivery to the customer, locate the transaction within the app.
3. Similar to the Manual steps above, tap the transaction and select “Tender Order” to complete the payment. 
     1. Under the “Tender Order” option, you will find a summary of the products ordered. This section provides an overview of the pre-authorized payment, including fees, taxes, and any discounts applied.
4. On the payment options screen, the “COMPLETE” option will be displayed. Choose this option to close the sale and collect payment before handing the product to the customer.

IMPORTANT: The “CAPTURE” option must be selected in order to collect payment. The preauthorization does not indicate that the funds have been removed from the customer's account. To collect payment in full, the sale must be closed in the delivery app.

For any additional assistance closing a BLAZEPAY ACH transaction, please reach out to [support@blaze.me](mailto:support@blaze.me)

 

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