--- title: ECOM Mobile App | Track App Performance description: Use BLAZE Insights and Google Analytics to track app performance. --- [Skip to content](https://support.blaze.me/hc/en-us/articles/track-mobile-app-performance#main-content) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blaze.me?hsLang=en) - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Open main navigation Close main navigation - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Welcome to the Blaze US Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE US Knowledge Center](https://support.blaze.me/hc/en-us/articles?hsLang=en) 2. [BLAZE ECOM](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en) 3. [Mobile Apps](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#mobile-apps) # ECOM Mobile App | Track App Performance ## Learn how to use BLAZE Insights and Google Analytics to track your app performance. ### Part 1: Track app sales with BLAZE Insights 1\) Login to your Dashboard at [https://app.blaze.me/](https://app.blaze.me/) 2\) On the top left of your side bar menu, select Insights \> Dashboards \> Overview \> Sales Summary ![](https://support.blaze.me/hs-fs/hubfs/image-png-Jan-15-2026-12-39-24-8953-AM.png?width=670&height=334&name=image-png-Jan-15-2026-12-39-24-8953-AM.png) 3\) In order to isolate your app sales, set the top right configurations as follows: - Sales Channel -\> Mobile - Order Source -\> BLAZE ECOM ![](https://support.blaze.me/hs-fs/hubfs/image-png-Jan-15-2026-12-41-32-9505-AM.png?width=670&height=332&name=image-png-Jan-15-2026-12-41-32-9505-AM.png) 4\) Now you can assess your app sales based on the selected shop(s) and date range ![](https://support.blaze.me/hs-fs/hubfs/image-png-Jan-15-2026-12-43-06-5465-AM.png?width=670&height=334&name=image-png-Jan-15-2026-12-43-06-5465-AM.png) Want more info about BLAZE Insights? Check out our [FAQ article](https://support.blaze.me/hc/en-us/articles/insights-insights-faqs?hsLang=en) to learn more.  ### Part 2: Use Google Analytics to monitor user activity We create a Google Analytics for your app activity. We can provide access to as many users as you'd like. **Email [ecomsupport@blaze.me](mailto:ecomsupport@blaze.me) to request access to your GA property.**  - Your **emails must be registered with a Google account** to receive access 1\) Once access has been granted, login to [https://analytics.google.com/](https://analytics.google.com/) 2\) Select your app property in the top left corner. It will be named "App-prod" ![](https://support.blaze.me/hs-fs/hubfs/image-png-Jan-15-2026-12-49-03-9428-AM.png?width=670&height=377&name=image-png-Jan-15-2026-12-49-03-9428-AM.png) 3\) Using the left sidebar menu go to Reports  ![](https://support.blaze.me/hs-fs/hubfs/image-png-Jan-15-2026-12-53-20-4590-AM.png?width=670&height=379&name=image-png-Jan-15-2026-12-53-20-4590-AM.png) 4\) Within Reports, go to Reports Snapshot  ![](https://support.blaze.me/hs-fs/hubfs/image-png-Jan-15-2026-12-54-21-4245-AM.png?width=670&height=377&name=image-png-Jan-15-2026-12-54-21-4245-AM.png) 5\) You will see a box highlighting your Active Users, New Users, Avg Engagement Time, and Total Revenue based on the set time period (top right)  ![](https://support.blaze.me/hs-fs/hubfs/image-png-Jan-15-2026-12-55-51-7478-AM.png?width=670&height=377&name=image-png-Jan-15-2026-12-55-51-7478-AM.png) - Active users refers to the total users who opened your app during that time period - New users refers to users who opened your app for the first time during that time period - Average engagement time refers to how long people are spending on your app during the time period (includes each time the app is in the foreground of their device) - Total revenue refers to the grand total of all orders placed (includes taxes, fees, discounts etc) - We recommend using insights to track sales data in more details as displayed in part 1 above You can create more reports and use other sections of Google Analytics. **However we don't provide support for any reports outside of the page shown above**.    - [BLAZE Retail](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#main-content) - [FAQs](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#faqs) - [Ecommerce](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#ecommerce) - [Transactions](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#transactions) - [Loyalty / Marketing](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#loyalty-marketing) - [Members](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#members) - 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