Skip to content
  • There are no suggestions because the search field is empty.

ECOM Mobile App | Track App Performance

Learn how to use BLAZE Insights and Google Analytics to track your app performance. 

Part 1: Track app sales with BLAZE Insights

1) Login to your Dashboard at https://app.blaze.me/

2) On the top left of your side bar menu, select Insights > Dashboards > Overview > Sales Summary

3) In order to isolate your app sales, set the top right configurations as follows:

  • Sales Channel -> Mobile

  • Order Source -> BLAZE ECOM

4) Now you can assess your app sales based on the selected shop(s) and date range

Want more info about BLAZE Insights? Check out our FAQ article to learn more. 

 

Part 2: Use Google Analytics to monitor user activity 

We create a Google Analytics for your app activity. We can provide access to as many users as you'd like. Email ecomsupport@blaze.me to request access to your GA property. 

  • Your emails must be registered with a Google account to receive access

1) Once access has been granted, login to https://analytics.google.com/

2) Select your app property in the top left corner. It will be named "App-prod"

3) Using the left sidebar menu go to Reports 

4) Within Reports, go to Reports Snapshot 

5) You will see a box highlighting your Active Users, New Users, Avg Engagement Time, and Total Revenue based on the set time period (top right) 

  • Active users refers to the total users who opened your app during that time period

  • New users refers to users who opened your app for the first time during that time period
  • Average engagement time refers to how long people are spending on your app during the time period (includes each time the app is in the foreground of their device)
  • Total revenue refers to the grand total of all orders placed (includes taxes, fees, discounts etc)
    • We recommend using insights to track sales data in more details as displayed in part 1 above

You can create more reports and use other sections of Google Analytics. However we don't proivde support for any reports outside of the page shown above. You will be on your own navigating other pages.