BLAZEPAY Report This is a line-by-line report of all BLAZEPAY debit transactions and can be used to reconcile your cash drawer.
We have two reports for BLAZEPAY specific transactions, BLAZEPAY Report and BLAZEPAY Log. These reports can be utilized with either BLAZEPAY Cashless ATM or BLAZEPAY Pin Debit integrations and can help keep track of what transactions were processed via BLAZEPAY and if any issues occurred where the transaction was not fully completed.
NOTE: There can be multiple debits per one BLAZE transaction.
1. Navigate to Data Export > Transaction > BLAZEPAY Report
2. Select your desired date range, click the Update button
NOTE: If a report is generated (usually due to a large amount of data in the report), you can either find the report in the email you are currently logged in with OR you can navigate to Data Export > Generated and download the report from there.
- Processing Date: The date the transaction was processed.
- Processing Time: The time the transaction was processed.
- Transaction Number: The transaction number of the processed order.
- Status: The status of the transaction.
- BLAZEPAY Transaction ID: The ID specific to the cashless ATM transaction. This is a debit transaction ID. There can be multiple BLAZEPAY cashless ATM payments per transaction.
- BLAZEPAY InvNum: The place in the queue of the processing batch.
- BLAZEPAY Batch: The batch number associated with the BLAZEPAY transaction ID.
- Customer Name: The name of the member that placed the order.
- Order Amount: The subtotal of the transaction, excludes payment fee and tips.
- Paid Amount: The amount collected specifically via BLAZEPAY, excludes payment fee and tips.
- Tip: The amount the member tipped. This is not be recorded in the cash drawer.
- Cash Back: The amount given back to the member.
- Fee: The payment fee amount applied to the transaction. This is not recorded in the cash drawer.
- Gross Debit: The amount that was withdrawn from the debit card (includes cash round up, fees, and tips).
- Employee Name: The name of the employee that processed the transaction.
- Terminal ID: The internal ID aligned to the terminal name.
- Terminal Name: The name of the terminal in BLAZE (Global Settings > Current Shop Settings > Terminals).
- BLAZEPAY Terminal: The name of the POS terminal (Global Settings > Current Shop Settings > BLAZEPAY Settings).
- S/N: The serial number of the physical debit terminal. This can be located on the barcode on the debit terminal device.
BLAZEPAY Log
This is a line-by-line report of all BLAZEPAY debit transactions and can be used to confirm if transactions have been processed successfully or if an error prevented the completion of the transaction.
NOTE: There can be multiple attempts per one BLAZE transaction.
1. Navigate to Data Export > Transaction > BLAZEPAY Log
2. Select your desired date range, click the Update button
NOTE: If a report is generated (usually due to a large amount of data in the report), you can either find the report in the email you are currently logged in with OR you can navigate to Data Export > Generated and download the report from there.
- Processing Date: The date that the transaction was processed.
- Processing Time: The time the transaction was processed.
- Transaction ID: The ID of the transaction.
- Provider: Processor of the transaction on the hardware / terminal side. BLAZEPAY is currently using Dejavoo.
- Request Type: Options are transactions or tips. We do not support refunds.
- Status: The status of the transaction.
- Message: Error / Success message of the transaction tied to "status" used for debugging.
- BLAZEPAY Terminal: The name of the POS terminal (Global Settings > Current Shop Settings > BLAZEPAY Settings).
- S/N: The serial number of the physical debit terminal. This can be located on the barcode on the debit terminal device.