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Retail | Product Catalog: Bulk Import and Export (CSV)

The Import / Export page allows you to move catalog data in bulk using CSV files. Because jobs run in the background, you can safely navigate away from the page while a job is processing and return at any time to check its progress or download completed files.

Prerequisites

  • Access to the BLAZE Web Portal.
  • Appropriate permissions to manage company Products and catalog settings.
  • A CSV-compatible spreadsheet editor (e.g., Microsoft Excel, Google Sheets).

Supported Import & Export Datasets

Dataset Contents
Product info Company products — names, categories, brands, prices, and other profile fields
Product Detail Overrides Per-location detail overrides (e.g., store-specific name, SKU, description)
Product Price Overrides Per-location price overrides
Vendors Company vendors catalog

How to Export Data

  1. Navigate to Products > Import / Export in the main menu.
  2. Click New import / export.
  3. Under Which data do you want to work with?, select your desired dataset.
  4. Select Export — download current data, review your selection, and start the export.
  5. Once the job status shows as completed, click the download link in the File column (or select Download from the actions menu) to save the CSV file.

How to Import Data

TIP: The safest workflow for updating existing records is export → edit → import. Exporting the current dataset ensures each row retains its unique ID column so your edits update the correct records upon re-import.

  1. Navigate to Products > Import / Export and click New import / export.
  2. Select the dataset you want to update, then choose Import — upload changes.
  3. If you are adding brand-new records, click Download template to obtain a blank CSV with required headers and example rows.
  4. Drag and drop your .csv file into the upload zone (or click Click to choose, or drag a CSV here).
  5. Configure the Create new [records] for rows without an ID toggle:
    1. Off: Rows without an ID column are skipped and flagged as errors.
    2. On: Rows without an ID column will create new catalog records.
  6. Click Start import.

Understanding Job Results & Import Rules

Every import or export job creates a record on the Import / Export page displaying its current status, row counts, and detailed progress.

Job Status Types
  • Queued / Processing: The job is currently in progress.
  • Completed: All rows were processed successfully.
  • Completed with errors: Valid rows were successfully applied, while invalid rows were skipped.
  • Failed / Cancelled: The job could not be completed.

NOTE: If a job finishes as Completed with errors, review the row progress breakdown (e.g., "142/150 (8 failed)"), correct the failed rows in your CSV file, and re-import only the fixed rows.

System Rules

  • Imports strictly enforce standard catalog validation rules (e.g., required fields, unique names, valid categories).
  • Changes applied via import propagate to individual store locations following standard company-to-location inheritance rules.

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