Retail | Arizona Purchase Limits Configuration

Overview

• Limits
• Current Shop Settings
• Manage Categories
• Verifying Weight Per Unit Items are set up correctly
  • Concentrate Products Example:
  • Marijuana Product Example:
  • Edible Marijuana Products Example:
• Troubleshooting & FAQ

Arizona State Limits

To view the cannabis purchase limits for the state of Arizona, navigate to Global Settings > Current Shop Settings > Limits. This section displays the state-mandated daily limits for Adult Use , as well as allotment periods for Medicinal - MMIC and Medicinal - Third Party patients.

Clicking the eye icon next to each cannabis type (e.g., Flowers, Concentrates, Edibles) expands a tooltip showing exactly which product cannabis types roll up under that specific limit.

The state-mandated purchase limits are structured as follows:

Verify Current Shop Settings

Before managing categories or products, confirm your retail location is accurately set to Arizona.

1. Log in to BLAZE and select your retail location.
2. Click the Go to Location button.
3. Navigate to Global Settings > Current Shop Settings.
4. Verify that your State dropdown is set to Arizona.
   
   

Manage Categories

Proper category assignment is required to trigger proper limit rules at the point of sale.

1. Navigate to Retail > Inventory > Manage Categories.
2. When creating or editing a category, configure the following fields:
   • Category Type: Select Cannabis (Select Non-Cannabis only for hardware, apparel, etc.).
   • Cannabis Type: Select based on the product cannabis type that rolls up under the specific state limit.
   • Category Unit:
     • Select Units for prepackaged products
     • Select Grams for Deli-Style Flower

Verifying Weight Per Unit & Product Setup

Product profiles must reflect correct weight per units and cannabis types to ensure limit calculations function properly and accurately.

Navigate to Inventory > All > Select Product (or click Add Product).

See the support article How to Create a Product for more information

Concentrate Products Configuration

• Cannabis Type: Concentrate, Extract, Kief, Tincture, Oil, Combined
• Weight Per Unit: Custom
• Custom Weight Option: Grams
• Custom Weight Value: Enter the exact number of grams.

Marijuana Flower Products Configuration

• Cannabis Type: CBD Cannabis, CBD Cannabis Flower, Dry Flower, Dry Leaf, Pre Roll
• Weight Per Unit: Eighth or Custom
  • If product is in a Gram based category for deli-style flower, the Weight Per Unit will not be available on the product profile as Blaze assumes the product is being sold by the gram.
• Custom Weight Option: Grams
• Custom Weight Value: Enter the exact number of grams.

Deli-Style Flower - Make sure product category is set to Grams

Edible Marijuana Products Configuration:

• Cannabis Type: Edible, Liquid, Tincture, Topical
• Weight Per Unit: Custom
• Custom Weight Option: Milligrams
• Custom Weight Value: Enter the total amount of THC in milligrams.
• Potency: Enter the total number of THC in milligrams.

Troubleshooting & FAQ

Q: A customer is at checkout and the purchase limit warning isn't triggering — why?

A: The most common cause is a misconfigured Cannabis Type and/or Weight Per Unit on the product profile. Check the following:

• Navigate to Inventory > All > Product and confirm the Cannabis Type matches the Arizona mapping shown in Global Settings > Limits and referenced in the screenshot above.
• Navigate to Inventory > All > Product and confirm the Weight Per Unit is set correctly based on cannabis type using the examples above.
• Confirm the product's Category is assigned a Category Type of Cannabis (not Non-Cannabis) in Retail > Inventory > Manage Categories.

Q: Limits seem off for a flower product — the system isn't counting the weight correctly.

A: Limit calculations prioritize product-level Weight Per Unit. If a product's Weight Per Unit is 0, EACH or left blank, Blaze will not track purchase limits correctly for this product.

• Navigate to the product profile and ensure the product's Weight Per Unit is correctly configured (e.g., 3.5g for an eighth, Custom, Whole Gram Unit, Half Gram Unit) so the purchase limit calculation remains accurate.
• If this is a prepackaged product, ensure the category is set to Units and NOT Grams
• If this is a deli-style flower product, ensure the category is set to Grams and NOT Units

Q: A medical patient's individual limits aren't showing — the system is applying adult-use limits instead.

A: Arizona medical limits are pulled from BioTrack via the patient's ID. Verify:

• The customer profile contains a valid, active BioTrack Patient ID.
• The ID matches exactly what is registered in BioTrack with no trailing spaces or typo characters.
• The shop's BioTrack integration is active and syncing via Global Settings > Current Shop Settings > Integrations.

Q: We sell a hybrid product that contributes to both a flower and an concentrate limit — only one type is being tracked.

A: BLAZE supports multi-limit tracking for individual products that cross categories.

• Navigate to Inventory > All > Product.
• Locate the Product Purchase Limits section to add multiple limit entries.
• Assign each required entry its own distinct Cannabis Type, Value, and Unit of Measure (e.g., grams, mg).

Q: We've double-checked the Cannabis Type and Category setup — limits still aren't working.

A: If basic settings are correct, look into these variables:

• Confirm the shop's location State is accurately saved as Arizona in Global Settings > Current Shop Settings.
• Confirm Global Settings > Shop Information Settings pertaining to purchase limits for medical and adult use patients are configured correctly:
  • User Cannabis Limit
  • Override Member Levels
  • Enable Recreational Age Limit
  • Recreational Use Age Limit
  • Enable Medicinal Age Limit
  • Medicinal Use Age Limit
• If your store recently migrated configurations, some products may hold legacy values. Run a bulk update using the Mass Edit utility in Inventory > All to realign products simultaneously.

Looking for another state's purchase limits? View our guide here - Retail Purchase Limits for Medical and Recreational Cannabis by State

If you have further questions or require technical assistance with your limits setup, please reach out to us at support@blaze.me!