---
title: Redeeming Coupon and Promotional Codes
description: This article will explain how coupon & promotional code discounts are redeemed on a customer's order during the checkout process.
image: https://f.hubspotusercontent40.net/hubfs/8611548/image-png-Mar-10-2021-04-56-56-99-AM.png
---

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[Promotions, Discounts, & Rewards](https://support.blaze.me/blog/ecommerce/tag/promotions-discounts-rewards)

# Redeeming Coupon and Promotional Codes

[![Tymber Support](https://support.blaze.me/hs-fs/hubfs/secondary%20logo_color_2@300px.png?width=50&height=50&name=secondary%20logo_color_2@300px.png)](https://support.blaze.me/blog/ecommerce/author/tymber-support)

[Tymber Support](https://support.blaze.me/blog/ecommerce/author/tymber-support)  22 January, 2023

![](https://f.hubspotusercontent40.net/hubfs/8611548/image-png-Mar-10-2021-04-56-56-99-AM.png)

##### This article will explain how coupon & promotional code discounts are redeemed on a customer's order during the checkout process.

 

**Coupon/Promotional Codes** must be configured in the **Point of Sale** before a customer can apply them to their order in the Checkout process. Please refer to these articles on how to set up promotional codes.

**Blaze point of sale: [Creating Promotions,](https://support.blaze.me/hc/en-us/articles/360018769193-Retail-Creating-Promotions)[BOGO Promotions,](https://support.blaze.me/hc/en-us/articles/360059914313-Retail-BOGO-Promotions-Buy-One-Get-One-)[Promotion Rules](https://support.blaze.me/hc/en-us/articles/360026163553-Retail-Promotion-Rules)**

**Treez point of sale:** [Configuration](https://support.treez.io/hc/en-us/articles/360026771051-SellTreez-Discounts-and-Rewards-Configurations), [All about Discounts](https://support.treez.io/hc/en-us/articles/360026778931-SellTreez-All-About-Discounts), [Customizing Promotions](https://support.treez.io/hc/en-us/articles/4879841297293-SellTreez-How-Can-I-Customize-Discounts-)

1. Customers will be able to enter a **Coupon Code** to apply a discount to their order during the Checkout process by clicking **Apply coupon code**.![](https://f.hubspotusercontent40.net/hubfs/8611548/image-png-Mar-10-2021-04-56-56-99-AM.png)![](https://f.hubspotusercontent40.net/hubfs/8611548/image-png-Mar-10-2021-05-15-12-03-AM.png)
2. **Coupon/Promotional** codes configured in **Blaze POS** are **case sensitive**. For example, ff only set up as an upper case code, customers will **HAVE** to enter the upper case version to receive the discount. 
     1. When configuring Promotional codes in **Blaze**, make sure to set up multiple formats of the code, separated by comma.
   ![](https://f.hubspotusercontent40.net/hubfs/8611548/image-png-Mar-10-2021-05-24-22-18-AM.png)
3. Customers will receive an error message if applying a code that is not setup correctly in the **POS**. ![](https://f.hubspotusercontent40.net/hubfs/8611548/image-png-Mar-10-2021-05-31-39-16-AM.png)
4. Once the **Coupon Code** has been applied to the order, the discount total will be displayed in the **Cart Totals**.  ![](https://f.hubspotusercontent40.net/hubfs/8611548/image-png-Mar-10-2021-05-38-42-30-AM.png)
5. One ***or*** multiple **Coupon Codes** may be applied to each order depending on how the codes are configured in the POS. An applied **Coupon Code** can be edited by clicking the **Edit icon** next to the **Discount**. The customer can enter a new code and click **Apply discount**. The new discount will be displayed in the **Cart Total**.![](https://f.hubspotusercontent40.net/hubfs/8611548/image-png-Mar-10-2021-05-40-59-65-AM.png)![](https://f.hubspotusercontent40.net/hubfs/8611548/image-png-Mar-10-2021-05-44-06-58-AM.png)![](https://f.hubspotusercontent40.net/hubfs/8611548/image-png-Mar-10-2021-05-45-17-02-AM.png)

 

 

Previous Post

###### [Cova POS integration setup configuration](https://support.blaze.me/blog/ecommerce/cova-pos-integration-setup-configuration)

Next Post

###### [How to manage your inventories within Tymber Mission Control](https://support.blaze.me/blog/ecommerce/how-to-manage-your-inventories-within-tymber-mission-control)

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