---
title: ECOM Mobile App | How to configure your Mobile App Zendesk integration
description: This article will explain how to start the Zendesk integration for your Mobile App.
---

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# ECOM Mobile App | How to configure your Mobile App Zendesk integration

## This article will explain how to start the Zendesk integration for your Mobile App.

**For a Zendesk account with no apps added yet:**

1. Login to your Zendesk Dashboard with the **Chat Administrator** account and click on **Profile**, then **View Profile**.![](https://support.blaze.me/hubfs/Knowledge%20Base%20Import/Tymber%20-%20Agent%202022-04-14%20at%2012-43-27%20PM-jpg-3.png)
2. Click on **Manage on Admin Center![](https://support.blaze.me/hubfs/Knowledge%20Base%20Import/Tymber%20-%20Agent%202022-04-14%20at%2012-44-29%20PM-jpg-3.png)**
3. Enter **Mobile SDK** in the Search bar in the left side bar and click on the highlighted result.![](https://support.blaze.me/hubfs/Knowledge%20Base%20Import/Zendesk%20Admin%20Center%202022-04-14%20at%2012-57-02%20PM-jpg-1-3.png)

Select the **Agree** option and and Click **Get Started.**

1. Click add app (The App ID and Client ID are the two important ID’s required for the integration)
2. Enter the name of the app
3. On the Authentication method choose **Anonymous**
4. Click **Save**
5. You'll now be ready to accept online and offline chats from the mobile app

**For an account with apps already added:**

1. Repeat steps 1-3 of the earlier described steps.
2. Click on Add app
3. Repeat steps 1-5 of the earlier described steps.

**Once the App has been added and saved:**

1. Grant **Admin** access to **onboarding@blaze.me and engineering@tymber.io** so our Mobile App team can complete the connection between Zendesk and the mobile app.

 

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