Retail | COVID-19 Request for Curbside / Contactless Delivery

Licensed retailers can request that the BCC allow temporary curbside pick-up at their retail location. This will enable your employees to deliver products to customers on the sidewalk or the curb.

CURBSIDE PICKUP

If your community would benefit from curbside pick-up, you can write to the BCC with your license number to request temporary relief from the requirements of section 5025, subsections(c)(2)-(3) to offer curbside pick-up.
  • Please note that you may also have to request temporary relief from your local licensing jurisdiction as well. 
  • We suggest contacting your local authority directly after you have received the temporary relief from the BCC.

Curbside Pickup Draft email:

bcc@dca.ca.gov
"Dear Sirs:
Given the current emergency situation with COVID-19, we are requesting that the Bureau grant temporary relief from the requirements of section 5025, subsections(c)(2)-(3) to allow us to conduct curbside pick-up at our retail location (Insert your name and LICENSE #). We request relief from these specific licensing requirements for the duration of the coronavirus pandemic under Disaster Relief, Section 5038. We will comply with all other BCC requirements including age and identity verification."
 

CONTACTLESS DELIVERY

Licensed retailers who deliver can request that the BCC allow contactless delivery. This will enable your delivery employees to deliver products to customers without having to collect a signature If your community would benefit from contactless delivery, you can write to the BCC with your license number to request temporary relief from the requirements of section 5038 to allow temporary contactless delivery.
  • Please note that you may also have to request temporary relief from your local licensing jurisdiction as well. 
  • We suggest contacting your local authority directly after you have received the temporary relief from the BCC.

Curbside Pickup Draft email:

bcc@dca.ca.gov
"Dear Sirs:
Given the current emergency situation with COVID-19, at (insert your name and LICENSE #) we'd like to request that the BCC provide relief from specific licensing requirements for the duration of the coronavirus pandemic under Section 5038 to allow temporary "contactless delivery." For verification purposes, customers would still show their ID, but without physically handing it to the delivery driver. We further request temporary relief from any required customer signatures. We will record that the Customer has “waived” their signature and given permission to the driver to complete the delivery."