Retail | Exclusions in Promotions

Gain even more control of your promotions with our new Exclusion feature!

Note:  Only available for V2 Promotions

Note:  Only available for Product Promotions

Note:  Matching Criteria has been renamed to Requirements

Note:  Select All is now available for the Target and a few Requirements.  This will allow                you to select all of the criteria without having to select each item individually.


  • Select Target Rule has multiple option to choose from for targeting your promotional product(s).
  • Select All checkbox is newly added to streamline your targeting criteria and will apply to whichever rule is selected. 
  • Example target without select all applied. Enter individual items that are applicable to the rule selected.
    Screenshot 2023-11-28 at 6.00.41 PM
  • Example of target with select all applied. After selecting the checkbox the field will be locked and apply to all that is applicable to the rule selected. 
    Screenshot 2023-11-28 at 5.58.32 PM


  • Select Add Criteria Group then Select Add Rule to enter the requirements necessary for the target group to be discounted.
    Screenshot 2023-11-28 at 6.06.41 PM
  • Example: the requirement rule is cart order minimum with a minimum subtotal of $30.00 
    Screenshot 2023-11-28 at 6.08.34 PM


  • Select Add Rule then select the rule criteria of what you wish to exclude from being discounted. 
    Screenshot 2023-11-28 at 6.11.32 PM
  • Example: the rule selected is exclude brands and then select the brands you wish to exclude from being discounted. 
    Screenshot 2023-11-28 at 6.15.02 PM

*Finished example of the entire promotion using select all  in target & exclusions:

This shows we are targeting all active products with a %20 discount and a requirement of a cart minimum subtotal = $30 in order to apply this promo successfully and we are excluding specific brands from being discounted. 

Screenshot 2023-11-28 at 6.18.17 PM

We recommend testing a couple different promotions to get familiarized with the newly added features. If you have any questions or feedback, please reach out to