Retail | How to Edit the Date of a Completed Transaction
How to Edit the Date of a Completed Transaction
1. Before editing the date of a completed transaction, it's important your account is associated with the same terminal that processed the original transaction. In the POS, make sure you are using the original terminal the transaction was rung on if you are redoing the transaction. After that, in the Retail Web Admin, go to the POS page and change your terminal there to match the terminal that the transaction was completed on.
2. In BLAZE Retail, navigate to the Transactions section on the left-hand navigation menu and select the desired transaction you would like to modify.
- NOTE: Use this URL format as a shortcut to find desired transactions faster, substitute the specific transaction number for ####:
https://retail.blaze.me/transactions/####/detail
3. Once you are in the transaction record, find the Processed On field at the top of the page.
- Click the Edit button directly adjacent
- Enter the appropriate date and time the transaction was processed
- Click the Save button
4. Navigate to the Cash Drawers section on the left-hand navigation menu and find the cash drawer that processed this original transaction.
- Open and close the original cash drawer to see the drawer refresh with the updated transaction
5. Navigate back to the Cash Drawers section and find the cash drawer that would have processed this updated transaction.
- Open and close the new cash drawer to see the drawer refresh with the updated transaction
