---
title: Retail | Zebra ZD410/411 - USB (PC) Configuration
description: In BLAZE, labels can be customized and printed to fit your needs! If you need a label printer, please reach out to support@blaze.me to place your order. To print labels in BLAZE, a few steps need to be taken before doing so.
---

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# Retail | Zebra ZD410/411 - USB (PC) Configuration

## In BLAZE, labels can be customized and printed to fit your needs! If you need a label printer, please reach out to support@blaze.me to place your order. To print labels in BLAZE, a few steps need to be taken before doing so.

**NOTE: **This process is optimized for PCs.

**NOTE:**  For Zebra printers, make sure you have the 203DPI model

### Prerequisites

1\. Navigate to [qz.io](https://qz.io/) and click the green **Download Now** button, and download the  
The** latest recommended version.**

- **NOTE:** Java is required in order to install the QZ Tray. When installing QZ, you may be prompted to download the recommended latest version of Temurin through [adoptium.net.](https://adoptium.net/?variant=openjdk11&jvmVariant=hotspot)
- Download the latest LTS release and once the Java download is complete return to the QZ download and resume the installation. 

 ![Printing Labels Using a Zebra Printer USB (PC) 01-1](https://support.blaze.me/hs-fs/hubfs/Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%2001-1.png?width=619&height=187&name=Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%2001-1.png)![Printing Labels Using a Zebra Printer USB (PC) 1-1](https://support.blaze.me/hs-fs/hubfs/Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%201-1.png?width=619&height=251&name=Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%201-1.png)

 

2. Navigate to the [Zebra Utility App](https://www.zebra.com/us/en/support-downloads/printers/desktop/zd410.html#downloadlistitem_abe) and download the **Zebra Setup Utilities for Windows** (46 MB). 

![](https://support.blaze.me/hs-fs/hubfs/image-png-May-03-2025-03-02-52-1591-PM.png?width=670&height=353&name=image-png-May-03-2025-03-02-52-1591-PM.png)![](https://support.blaze.me/hs-fs/hubfs/image-png-May-03-2025-03-05-01-5209-PM.png?width=670&height=329&name=image-png-May-03-2025-03-05-01-5209-PM.png)![](https://support.blaze.me/hs-fs/hubfs/image-png-May-03-2025-03-05-35-5168-PM.png?width=670&height=314&name=image-png-May-03-2025-03-05-35-5168-PM.png)

### Connect Your Zebra Printer

1\. Open the **Zebra Setup Utilities** app. When prompted, **plug in**, **turn on**, and **connect your Zebra ZD410 printer**. *Your computer might ding when it is connected*. 

**NOTE:** At this point in the process DO NOT click manual install. If your printer was plugged in and turned on *before* opening the Zebra Setup Utilities app, you will need to **turn off and unplug your printer** and **close the Zebra Utilities **app. Follow step 1. 

![Printing Labels Using a Zebra Printer USB (PC) 3-1](https://support.blaze.me/hs-fs/hubfs/Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%203-1.png?width=480&height=423&name=Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%203-1.png)

 

### Filling / Refilling Your Zebra Printer

1\. Open the **Zebra Setup Utilities** app and click the **Configure Printer Settings** button. 

![Printing Labels Using a Zebra Printer USB (PC) 4-1](https://support.blaze.me/hs-fs/hubfs/Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%204-1.png?width=442&height=390&name=Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%204-1.png)

2\. Enter the **Width **and **Height **of the labels you are using, and click the **Finish** button. 

- **NOTE:** If using the 2up labels, set the **width to 2"** and the **height to .5" **

3\. To open the printer's lid, pull the yellow **latches** towards you and lift the **lid** upwards.

4\. Pull the yellow roll **guides** apart and insert the **roll** with the labels face up.

5\. Release the roll **guides** and push them together to make sure the roll is secure and turning freely.

6\. Pull the **labels** out past the cutter at the front of the printer.

7\. Push the **labels** under the roll guides.

8\. Flip the **labels** up and align the media sensor to the center position.

9\. Push the **lid** down to snap both yellow latches shut.

 

10\. For the printer to recognize the size of your labels, **perform an initial calibration**.

- Press the **power **button and wait for the solid green status indicator light.
- Hold the **pause **and **cancel **buttons down for 2 seconds and let go. The printer will measure and feed a few blank labels.
- Once the printer stops and the status indicator light is solid green, the calibration is complete.

- **NOTE:** An initial calibration is necessary when the new roll is a different label size. You do not need to calibrate after inserting a new roll of the same label size. The printer will automatically adjust or you can press the **feed **button twice before printing.

 

11\. (*Optional*) To verify your printer is operating, **print your Configuration reports**:

- Hold the **feed **and **cancel **buttons down for 2 seconds and let go. Your Configuration reports will print. 

### Printing Labels

1\. In **BLAZE Retail**, navigate to the **Inventory** section on the left-hand side and click on the **Print Labels** tab. Click the blue **Add Query** button.

![Printing Labels Using a Zebra Printer USB (PC) 5-1](https://support.blaze.me/hs-fs/hubfs/Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%205-1.png?width=570&height=279&name=Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%205-1.png)

2\. Select the **Category**, **Product**, **Batch**, and **Prepackages** (if applicable).

- *Repeat steps 1-2 as necessary to add more product labels to print. *

![Printing Labels Using a Zebra Printer USB (PC) 6-1](https://support.blaze.me/hs-fs/hubfs/Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%206-1.png?width=587&height=286&name=Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%206-1.png)

3\. Select the **Layout**,** Barcode Type**, **Label Size**, and **Quantity**. Click the blue **Generate** button.

- **NOTE:** The product's **Unique ID determines the size of the barcode**. If left blank when adding a new product, **BLAZE generates a Unique ID automatically**. This can be modified at any time within the **Product Profile** page (*characters are limited to 24*).

![Printing Labels Using a Zebra Printer USB (PC) 7-1](https://support.blaze.me/hs-fs/hubfs/Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%207-1.png?width=615&height=300&name=Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%207-1.png)

4\. Ensure your **printer is on** and **connected**. Click the green **Connect Zebra** button *once daily*, a success message will appear. Click the green **Print Zebra** button. 

**NOTE:** If the success message DOES *NOT* appear, please see the **Troubleshooting** section below. 

![Printing Labels Using a Zebra Printer USB (PC) 8-1](https://support.blaze.me/hs-fs/hubfs/Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%208-1.png?width=625&height=307&name=Printing%20Labels%20Using%20a%20Zebra%20Printer%20USB%20(PC)%208-1.png)

  

### Troubleshooting Printer Issues

Access our troubleshooting printer issues article directly [**Here**](https://support.blaze.me/hc/en-us/articles/retail-troubleshooting-zebra-label-printer-issues-pc?hsLang=en).

\---

If the success message DOES NOT appear when the green **Connect Zebra** button has been clicked reload the QZ Tray:

- Navigate to the **Windows toolbar** at the bottom right hand of your screen, near the time
- Click the **^** button
- Right-click the green **Qz.io icon**
- Click the **Reload** option

 

If the success message DOES appear when the green **Connect Zebra** button has been clicked and nothing prints:

- Open the **Zebra Setup Utilities** app
- Select the Zebra printer and click the **Uninstall Printer** button
- **Turn off** and **unplug** the printer
- Wait until the printer has been **deleted**
- Ensure the **USB option has been selected** and click the **Next** button
- **Replug** the Zebra printer and** turn on**

Click the **Finish** button

 

 

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