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Retail | Product Catalog: Editing Products (Inheritance & Propagation)

When you edit a company-level product, your changes flow to every location the product is assigned to—except for specific fields that a location has deliberately overridden. This article explains how product updates propagate across your organization on save.

The One Rule to Remember

Inherited fields update everywhere; overridden fields are never touched.

The edit form notes: "Inherited fields overwrite per-location values on save; overridden fields keep their own."

For example, if your Downtown store has an active price override for a specific product, changing the company-level price will update every other store, but the Downtown store will keep its custom price.

Editing a Product

  1. Navigate to Products and click on the product you wish to edit. The form opens as Edit · [Product Name], displaying how many locations it is currently published at.
  2. Make your desired changes on any tab.
  3. Click Save Changes.

NOTE: On save, a confirmation toast will appear: "Product saved — Updated across N locations (existing per-shop overrides preserved)".

Timing: Changes land at your locations immediately. Shop menus and product search will reflect the updates within a few moments.

Enabling and Disabling a Product

To change a product's visibility across all stores, use the row menu on the Products list:

  • Disable: The product will be hidden from customers at every location it is currently assigned to.
  • Enable: Customers at all locations carrying this product will see it again.

TIP: To change availability at a single location only, use a per-location override instead. See the Customize a Product for a Single Location article for details.

Adding or Removing Locations

  1. Navigate to the product's Locations tab.
  2. Add locations to publish the product to those shops, or remove a location to withdraw the product from that shop.

TIP: The main list page's expandable per-location detail view shows exactly which shops currently carry the product.

Duplicating a Product

  1. Locate the product on the Products list.
  2. Choose Duplicate from the product's row menu.

NOTE: A confirmation message will appear: 'Duplicated as "[Name]"'. This is useful for quickly creating product variants that share the majority of their fields.

Deleting a Product

  1. Choose Delete from the product's row menu, or click Delete inside the product's edit form.

WARNING: Deleting a product removes it and all of its per-shop location copies from the company catalog simultaneously. Per-shop copies are deleted with it and are not left behind to manage individually.

As a safeguard, a product cannot be deleted while any location still holds inventory. The deletion request will be blocked until the remaining stock is sold off or transferred.

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