---
title: Retail | Record Manual Transactions
description: Record Manual Transactions
---

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3. [Transactions](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#transactions)

# Retail | Record Manual Transactions

## Record Manual Transactions

In the event that you cannot access BLAZE, you can use the guide below to record your transactions manually. 

### **Hardware**:

- Paper (preferably **Carbon Copy Paper**) of [Storefront and Delivery checklist](https://support.blaze.me/hc/en-us/articles/retail-record-manual-transactions#checklist)
- Pen
- Calculator
- Key for Cash drawer

Information that would be NEEDED for Manual Sales: 

- Menu and pricing (Weedmaps listing, Leafly listing, printed price lists, etc)
- Tax information (Make sure your compliance/accounting teams approve!)
- Cart Details - Discounts/Promos/Taxes/currency exchange
- Member Information - FN, LN, DOB, Consumer Type,etc...

### **Storefront**:

Key pieces of information to capture at the Point of Sale: 

- Member Info (FN, LN, DOB)
- Consumer Type (rec vs med)
- Product & Quantity of individual product/s sold
- Unique #, Batch Number, Metrc Tag (not production batch, but received package tag for sales)
- Transaction totals
- Retail Value
- Discounts
- Fees
- Taxes (NAL & AL Excise, Federal, State, County, City)
- Final Total Paid
- Change Due
- Payment Type
- Date and Time

### **Delivery**:

Key pieces of information to capture at the Point of Sale: 

- Shop Information (Name + Address)
- Delivery Employee FN + Employee #
- Packaging Employee FN + Employee #
- Member Info (FN, LN, DOB, customer/member #)
- Time and Date Delivery was requested.
- Delivery Address
- Consumer Type (rec vs med)
- Product & Quantity of individual product/s sold & measurement
- Unique #, Batch Number, Metrc Tag (not production batch, but received package tag for sales)
- Transaction totals
- Retail Value
- Discounts
- Fees
- Taxes (NAL & AL Excise, Federal, State, County, City)
- Final Total Paid
- Change Due
- Payment Type
- Date and Time the delivery was made
- Signature of the customer who received the delivery (this must be kept by the retailer)

Information that would ***NOT*** be available for Manual Sales: 

- Rewards points
- Previous transactions
- Sales limits

### **Recording Sales when Services Restored**

**Note:** Don't forget sales must be recorded in Metrc within 24 hrs. Record all returns and refunds! 

Make sure to enter these sales into BLAZE once the system is back up and stable. You can modify the times on the transaction after the transaction has been completed in BLAZE. You can find information on how to do that here: [Retail | How to Edit the Date of a Completed Transaction](https://blaze-6831432.hs-sites.com/hc/en-us/articles/retail-how-to-edit-the-date-of-a-completed-transaction?hsLang=en)

### DCC Regulation:

**§15420. Delivery Request Receipt.**  
A licensed retailer shall prepare a hard copy or electronic delivery request receipt for  
each delivery of cannabis goods.  
(a) The delivery request receipt shall contain the following:  
(1) The legal business name and license number of the licensed retailer;  
(2) The first name and employee number of the licensed retailer’s delivery employee who  
delivered the order;  
(3) The first name and employee number of the licensed retailer’s employee who  
prepared the order for delivery;  
(4) The first name of the customer and a licensed retailer-assigned customer number for  
the person who requested the delivery;  
(5) The date and time the delivery request was made;  
(6) The delivery address;  
(7) A detailed description of all cannabis goods requested for delivery. The description  
shall include the weight, volume, or any other accurate measure of the amount of all  
cannabis goods requested;  
(8) The total amount paid for the delivery, including any taxes or fees, the cost of the  
cannabis goods, and any other charges related to the delivery; and  
**(9) Upon delivery, the date and time the delivery was made, and the handwritten or**  
**electronic signature of the customer who received the delivery.**  
**(b) At the time of the delivery, the delivery employee of the retailer shall provide the**  
**customer who placed the order with a hard or electronic copy of the delivery request**  
**receipt. The delivery employee shall retain a hard or electronic copy of the signed**  
**delivery request receipt for the licensed retailer’s records.**  
(c) For the purposes of this section, an employee number is a distinct number assigned  
by a licensed retailer to an employee that would allow the licensed retailer to identify the  
employee in documents or records using the employee number rather than the  
employee’s full name. A licensed retailer shall be able to identify the employee  
associated with each employee number upon request from the Department.  
Department of Cannabis Control  
Medicinal and Adult Use Commercial Cannabis Regulations Page 106 of 216  
**(d) For the purposes of this section, a customer number is a distinct number assigned by**  
**a licensed retailer to a customer that would allow the licensed retailer to identify the**  
**customer in documents or records using the customer number rather than the customer’s**  
**full name. A licensed retailer shall be able to identify the customer associated with each**  
**customer number upon request from the Department.**

### **Checklist:**

- **[Delivery Checklist PDF.pdf](https://support.blaze.me/hubfs/Delivery%20Checklist%20PDF.pdf?hsLang=en)**
- [Storefront Checklist PDF.pdf](https://support.blaze.me/hubfs/Storefront%20Checlist%20PDF.pdf?hsLang=en)

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