--- title: Retail | Tags Overview description: "Tags can be managed in the Global Settings section under "Current Shop Settings." There are 3 types of tags: Product Tags, Order Tags, and Member Tags. Navigate to the section you wish to learn more about." --- [Skip to content](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#main-content) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blaze.me?hsLang=en) - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Open main navigation Close main navigation - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Welcome to the Blaze US Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE US Knowledge Center](https://support.blaze.me/hc/en-us/articles?hsLang=en) 2. [BLAZE Retail](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en) 3. [Getting Started](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#getting-started) # Retail | Tags Overview ## Tags can be managed in the Global Settings section under "Current Shop Settings." There are 3 types of tags: Product Tags, Order Tags, and Member Tags. Navigate to the section you wish to learn more about. ### [Tag Management](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#GS)   **[Product Tags](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#producttag)** - **[Manage Product Tags](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#manage-tags)** - **[How to use in POS](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#prodpos)** - **[How to use in Promotions](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#prodpromo)** **[Order Tags](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#ordertags)** - **[How to use in POS](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#orderpos)** - **[How to use in Dispatch](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#dispatchtag)** **[Member Tags](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#membertag)** - **[How to use in Members](https://support.blaze.me/hc/en-us/articles/retail-tags-overview#member)** ### Global Settings Navigate to **Global Settings**. Within the "**Current Shop Settings**" section and "**Shop Information**" tab, **all three tags can be managed**. - Here, the three different types of **tags can be created and/or removed** when the "**Edit**" button has been selected. - Click the "**Save**" button to keep the changes made. ![screencapture-app-blaze-me-settings-shop-2019-09-18-18\_27\_08](https://support.blaze.me/hs-fs/hubfs/screencapture-app-blaze-me-settings-shop-2019-09-18-18_27_08.png?width=688&height=725&name=screencapture-app-blaze-me-settings-shop-2019-09-18-18_27_08.png) ### Product Tags Product Tags are useful when **looking up inventory when processing a transaction**. These are especially helpful when the category does not already exist. Product tags can also be used to **enable promotions**. See below how a Product Tag is used in the **POS** section and the **Promotions** section. ### Manage Product Tags 1\. Go to Inventory \> Products tab 2\. Check the products boxe(s) on the left to apply 3\. Select action \> Edit Tags  ![Screenshot 2024-09-25 at 1.06.59 PM](https://support.blaze.me/hs-fs/hubfs/Screenshot%202024-09-25%20at%201.06.59%20PM.png?width=688&height=306&name=Screenshot%202024-09-25%20at%201.06.59%20PM.png) #### See the following modal options: Note: Any updates will also update the global settings \> shop information product tags - **Replace** - after selecting replace, choose **product** tags from the next dropdown to replace - **Add** - Add / create new product tags - **Remove -** Remove / delete unwanted product tags ![Screenshot 2024-09-25 at 1.12.09 PM](https://support.blaze.me/hs-fs/hubfs/Screenshot%202024-09-25%20at%201.12.09%20PM.png?width=688&height=321&name=Screenshot%202024-09-25%20at%201.12.09%20PM.png) ### POS Navigate to the **POS section** and select the order you wish to start or resume. **Use a known tag to easily search specific groups of products** that don't already have their own category. In this example, the **"Gummies" tag searches all gummy type products with the "Gummies" Product Tag**.   ![screencapture-retail-blaze-me-pos-5d7ae153fb8ebf0818aa8676-products-2019-09-18-16\_42\_42](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-pos-5d7ae153fb8ebf0818aa8676-products-2019-09-18-16_42_42.png?width=688&height=873&name=screencapture-retail-blaze-me-pos-5d7ae153fb8ebf0818aa8676-products-2019-09-18-16_42_42.png) ### Promotions 1\. Click the blue "**Add Promotion**" button at the top of the page. - A popup will appear, choose "**Product**" for **Promotion Type** and enter in the **Name** of the promotion. - Click the blue "**Save**" button. ![Screen Shot 2019-09-19 at 1.38.30 PM](https://support.blaze.me/hs-fs/hubfs/Screen%20Shot%202019-09-19%20at%201.38.30%20PM.png?width=688&height=370&name=Screen%20Shot%202019-09-19%20at%201.38.30%20PM.png) 2\. To **make modifications to the Promotion** itself, click the grey "**Edit Promotion**" button, and **make the desired modifications**. - For a more in-depth walkthrough on each feature, please read this article here. - To **add a Promotional Rule**, click the grey "**Edit Promotion Rule**" button. ![screencapture-retail-blaze-me-promotions-5d83e759527814082321e8c8-2019-09-19-13\_38\_57](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-promotions-5d83e759527814082321e8c8-2019-09-19-13_38_57.png?width=688&height=776&name=screencapture-retail-blaze-me-promotions-5d83e759527814082321e8c8-2019-09-19-13_38_57.png) 3\. Set the Rule to "**By Product Tag**" and enter in the following information: the **Product Tags** applied to this promotion and both the **Min** and **Max** number of products that can be applied to this promotion. When done, click the grey "**Save**" button.  ![screencapture-retail-blaze-me-promotions-5d83e759527814082321e8c8-2019-09-19-13\_41\_39](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-promotions-5d83e759527814082321e8c8-2019-09-19-13_41_39.png?width=688&height=920&name=screencapture-retail-blaze-me-promotions-5d83e759527814082321e8c8-2019-09-19-13_41_39.png) 4\. The **new Rule and specific details will show** bellow the Promotion created.  ![screencapture-retail-blaze-me-promotions-5d83e759527814082321e8c8-2019-09-19-13\_41\_51](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-promotions-5d83e759527814082321e8c8-2019-09-19-13_41_51.png?width=688&height=825&name=screencapture-retail-blaze-me-promotions-5d83e759527814082321e8c8-2019-09-19-13_41_51.png) ### Order Tags **Order tags are used for transactional orders**. These tags can be used to **help keep track of where the order was placed from**. Order tags can be added through the POS section or the Dispatch section. See below for two step-by-step walkthroughs on how to add an Order Tag to an order in our BLAZE Web Retail app.     ### POS 1\. On the web, navigate to the **POS section**. After navigating to the desired queue, click the blue "**Select Action**" button. A dropdown will appear.  NOTE: For delivery orders, a preexisting "Delivery" tag is applied by default (ex. Papa John was put into the Delivery Queue, so the "Delivery" tag was applied to his account automatically)  ![screencapture-retail-blaze-me-pos-2019-09-18-16\_58\_08](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-pos-2019-09-18-16_58_08.png?width=688&height=427&name=screencapture-retail-blaze-me-pos-2019-09-18-16_58_08.png) 2\. When the dropdown menu appears, click "**Add Tag**." - A popup will appear to manage the tags on the order. - Here, you can **add a preexisted tag**, **create a new tag**, or **remove a tag**. **Save** your changes. ![screencapture-retail-blaze-me-pos-2019-09-18-16\_58\_18](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-pos-2019-09-18-16_58_18.png?width=688&height=427&name=screencapture-retail-blaze-me-pos-2019-09-18-16_58_18.png)   3\. The **new tag(s) will appear** on the modified order.  ![screencapture-retail-blaze-me-pos-2019-09-18-16\_58\_56](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-pos-2019-09-18-16_58_56.png?width=688&height=427&name=screencapture-retail-blaze-me-pos-2019-09-18-16_58_56.png)   ### Dispatch 1\. On the web, navigate to the **Dispatch section**. After navigating to the desired queue, click the small three dots button. A dropdown will appear.  NOTE: For delivery orders, a preexisting "Delivery" tag is applied by default (ex. Bill Clinton was put into the Delivery Queue, so the "Delivery" tag was applied to his account automatically)  ![screencapture-retail-blaze-me-dispatch-2019-09-18-18\_42\_33](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-dispatch-2019-09-18-18_42_33.png?width=688&height=547&name=screencapture-retail-blaze-me-dispatch-2019-09-18-18_42_33.png) 2\. When the dropdown menu appears, click "**Add/Edit Tags**." - A popup will appear to manage the tags on the order. - Here, you can **add a preexisted tag**, **create a new tag**, or **remove a tag**. **Save** your changes. ![screencapture-retail-blaze-me-dispatch-2019-09-18-18\_42\_48](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-dispatch-2019-09-18-18_42_48.png?width=688&height=547&name=screencapture-retail-blaze-me-dispatch-2019-09-18-18_42_48.png) 3\. The **new tag(s) will appear** on the modified order.  ![screencapture-retail-blaze-me-dispatch-2019-09-18-18\_43\_14](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-dispatch-2019-09-18-18_43_14.png?width=688&height=547&name=screencapture-retail-blaze-me-dispatch-2019-09-18-18_43_14.png) ### Member Tags **Member tags are used for marketing purposes**. These tags can **helpful when sending out SMS blasts**. Member tags can be added through the **Member** section. They can be used in the **SMS Marketing** section. See below for a step-by-step walkthrough on how to add a Member tag to a Member and use the Member tags in our BLAZE Web Retail app.  ### Members 1\. Navigate to the Members section on the left and select the member you wish to add a tag to. - Once on the Member's Profile, click the blue pen next to Member Info. - A popup will appear. - Here, you can **add a preexisted tag**, **create a new tag**, or **remove a tag**. **Save** your changes. ![screencapture-retail-blaze-me-members-00642a003678004df10026c8-2019-09-18-19\_14\_21](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-members-00642a003678004df10026c8-2019-09-18-19_14_21.png?width=688&height=648&name=screencapture-retail-blaze-me-members-00642a003678004df10026c8-2019-09-18-19_14_21.png) 2. The **new tag(s) will appear** on the modified profile.  ![screencapture-retail-blaze-me-members-00642a003678004df10026c8-2019-09-18-19\_17\_02](https://support.blaze.me/hs-fs/hubfs/screencapture-retail-blaze-me-members-00642a003678004df10026c8-2019-09-18-19_17_02.png?width=688&height=648&name=screencapture-retail-blaze-me-members-00642a003678004df10026c8-2019-09-18-19_17_02.png)   #### **If you have further questions, please reach out to us at [support@blaze.me](mailto:support@blaze.me) !** - 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