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Retail | Using the BLAZE App Switcher to Navigate Between Products

The BLAZE App Switcher allows you to seamlessly navigate between BLAZE Retail Admin, POS, and ECOM without logging in multiple times. Once you're authenticated via SSO (Social Login or Enterprise SSO), the App Switcher provides one-click access to all BLAZE products you have permission to use.

Note: The App Switcher is available to all users with SSO enabled. If you're still using password-based login, you'll need to log in separately to each product.

Where to Find the App Switcher

The App Switcher is located in the top navigation bar of all BLAZE applications:

  1. Look for the

    App Switcher icon (typically a grid or waffle icon) in the top-right corner of the screen

    Screenshot showing App Switcher location in top navigation
    CleanShot 2026-05-21 at 18.02.55
  2. Click the icon to open the App Switcher menu

How to Use the App Switcher

  1. Click the App Switcher icon in the top navigation bar
  2. A dropdown menu will appear showing all BLAZE products you have access to:
    • BLAZE Retail Admin — web dashboard for managing your retail operations
    • BLAZE Retail POS — point-of-sale application for in-store transactions

    • BLAZE ECOM Mission Control — ecommerce management dashboard


    Screenshot of App Switcher dropdown menu

    CleanShot 2026-05-21 at 18.02.00 

  3. Click on the product you want to access
  4. You'll be redirected to that product and automatically logged in

What Products Are Available?

The products shown in your App Switcher depend on:

  • Your subscription tier — which BLAZE products your organization has purchased
  • Your user permissions — which products your administrator has granted you access to

If you can not access a product you expect to have access to, contact your administrator or support team.

Benefits of the App Switcher

  • No repeated logins — authenticate once, access everything
  • Faster workflow — switch between products with one click
  • Consistent experience — same navigation pattern across all BLAZE apps

Troubleshooting

Redirected to the login page when clicking a product?

Your SSO session may have expired. Log in again, and the App Switcher will work normally.

The App Switcher icon doesn't appear

Confirm you are signed in. The App Switcher is only visible to authenticated users. If you're signed in and still don't see it, refresh the page or sign out and back in.

I'm being asked to log in again when switching products

This usually means you signed in with email and password rather than SSO. To get seamless switching, sign in using Social Login (Google or Microsoft) or Enterprise SSO.

Switching between products is slow or fails

Try refreshing the destination app. If the issue persists, your identity provider may be temporarily unavailable.

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