BLAZE offers many features to help you manage your business using one software. One of the features that help you keep track of payroll is our Time Card system! When employees use our Clock In / Clock Out feature, their logged time will be collected in our Time Clock report (also called Time Card report)!
FAQ
Q: How do employees clock into BLAZE?
A: When an employee logs or pins in, this does NOT automatically clock them in. To clock in using our various platforms (Web, iOS Retail POS app, or iOS / Android Delivery app), follow the steps below.
- Web: After logging in, click the Clock In button found in the upper-left-hand corner in the navigation menu, below the employee's name
- iOS Retail POS App: On the pinscreen, tap the Clock In button, enter your pin, then tap the Clock In button
- iOS / Android Delivery App: On the pinscreen, tap the Clock In button, then tap the Clock In button on the Time Management page
Q: How do employees clock out of BLAZE?
A: When an employee logs out or their session logs them out due to inactivity, this does NOT automatically clock them out. To clock out using our various platforms (Web, iOS Retail POS app, or iOS / Android Delivery app), follow the steps below.
- Web: Before logging out, click the Clock Out button found in the upper-lefthand corner in the navigation menu, below the employee's name
- iOS Retail POS App: On the pinscreen, tap the Clock In button, tap your employee name, enter your pin, then tap the Clock Out button
- iOS / Android Delivery App: On the pinscreen, tap the Clock In button, then tap the Clock Out button on the Time Management page
Q: Where can I find the clocked in hours for my employees?
A: There are two ways you can find the accumulated clocked in hours for your employees, through our Employee section and our Data Export section. Both areas lead to the same Time Card / Time Clock report.
- Employee Section: In BLAZE Retail, navigate to the Employee section > Time Cards > View Time Card Reports
- Data Export Section: In BLAZE Retail, navigate to the Data Export section > Administration > Time Clock Report
Q: If the employee forgets to clock in / out is there a way to clock in / out for them?
A: Yes!
If a user has already clocked in but forgot to clock out, you can edit their time on the web (BLAZE Retail > Employees > Time Cards) by clicking the Edit button.
If a user has NOT already clocked in, you will need to clock in for them on any of our various platforms (listed below), and then edit the time using the method described above on the web.
- Web: After logging in with the employee's email and password, click the Clock In button found in the upper-lefthand corner in the navigation menu, below the employee's name
- iOS Retail POS App: On the pinscreen, tap the Clock In button, enter your pin, then tap the Clock In button
- iOS / Android Delivery App: After logging in with the employee's email and password, tap the Clock In button on the pinscreen, then tap the Clock In button on the Time Management page
NOTE: We have plans in our roadmap to make this process more user friendly.
Q: If an employee forgets to clock in / out is there a way to see how long they've been working?
A: Yes, although it will require a few steps to do so.
- In BLAZE Retail, navigate to the Report section > Administrative > Employee Activity Report.
- Select the desired Date Range (Today, Yesterday, Custom - it's recommended to generate this report in day increments as there is a lot of data to filter through).
- Download or generate the report. If generated, the report will be sent to the email address you are currently logged in under. The generated report can also be found in BLAZE Retail > Data Export > Generated.
- Open the downloaded or generated report using MS Excel or Google Sheets.
- MS Excel: Right-click the Employee column > Select Filter > Select Filter by Selected Cell's Value > Click on the funnel on the Employee column > Select the Employee's name, ensure no other employee name is selected
- Google Sheets: Import the downloaded report into a new sheet > Click the Funnel icon at the top of the page (when hovered over it says Create a Filter) > Click on the funnel above the Employee column > Select the Employee's name, ensure no other employee name is selected
- With this newly filtered report, you can see when the employee started and ended activity for that day, and from that info, determine what hours they have worked that day.