Retail | How to Disable Discounts on Specific Products

Need to set a product to be disabled from discounts?

Keep reading! This setting can be done in bulk or manually

NOTE: Rewards, promotions, and cart discounts will NOT apply to specified item(s) with this setting enabled. If a discount does need to be applied to the product, the setting must be disabled.

1. Navigate to Retail > Inventory > All (or specified category).

2a. To edit in bulk:

  • Select the desired products.
  • Click the Select Action dropdown.
  • Click the option to Disable Discounts.
  • Select Yes in the dropdown.
  • Click the Save button.

2b. To edit manually:

  • Click on the desired product.
  • Click the Edit button.
  • Scroll to the bottom of the page to find the Item ineligible for a discount.
  • Select Yes in the dropdown.
  • Click the Save button.