Retail | Trigger "Order Out for Delivery" Status Notifications

This article will explain how to trigger the Out For Delivery Order Status notification.

  1. When a customer places an order in the store, they will trigger an automatic Order Placed Status Notification to the email associated with the order.
    1. For an article explaining the Order Confirmed Status Notification, please click here.

  2. The Delivery Order On the Way Status Notification must be triggered directly from the Blaze Point of Sale. Log into the Blaze POS at, click on the POS tab and click Accept Order on  the incoming order.
  3. The order will now be the Delivery tab and will be fulfilled/packaged for delivery. When the order is ready to go out for delivery, click the Select Action dropdown and select Update Tracking Status.
  4. Click Status, select On the Way and click Save. This will trigger the Delivery Order on the Way Status Notification. ETA can be left at the default ETA time.
  5. If you are using the Blaze iPad app, you can use the same method to trigger the delivery order on the way email.

  6. To trigger the final Delivery Order Completed Status Notification, click back into the order: Start/Resume.
  7. Click Checkout.
  8. Click Place Order.
  9. Click on the Payment Option and enter the Balance Paid. Once the payment has been confirmed, click Enter and this will trigger the automatic Delivery Order Completed Status Notification.