Insights | Insights Standard Overview

BLAZE Insights Standard puts powerful reporting and analytics in one easy-to-use dashboard at no additional cost to BLAZE users.

Cannabis retailers can weaponize their data to give them a competitive edge with the ability to drill down into reports and make data-driven decisions.  Follow this link for more information.

  • Identify Products that Drive Revenue
  • Gain Insight About Your Customers
  • Understand Sales Trends and Optimize Inventory
  • Intuitive Dashboard with Convenient Automated Reports
  • Monitor Staff Activity and Productivity
  • Single Source of Truth for Your Operation

Click here to see Insights Standard in action.

Click here to see Insights Advanced in action.

Click here to schedule a Demo of Insights 

 

NOTE:  Reference this link for common definitions and calculations.

Overview

NOTE:  Insights reports will be about 15 minutes behind live data.

Role Permissions

Global Settings > Company Settings > Roles and Permissions 

  • Click on the Web tab.  Insights is only available in the Web
  • Select the Role that you would like to give access to Insights
  • Click on the Edit button
  • Scroll down to the Insights Box
  • Enable the permission you would like
  • Each permission has access to the different types of reports, thereby protecting your sensitive information and controlling who has access

NOTE:  Only one permission can be selected at a time.

 

insightspermissions

  • For more information on Roles and Permissions, click here

Employee Shop Access

NOTE:  ALL employees, even Admins,  must have the shops assigned for Insights access.

  • Global Settings > Manage Employees > All Employees
  • Select the employee that you need to assign to shops for Insights access
  • Click the View button
  • Click the Edit Button
  • Scroll down to Assigned Shops
  • Enable the shops that the employee should have access to in Insights
  • Click the Update button at the top of the view

NOTE:  It will take about 10 mins for these changes to take effect in Insights.

Accessing Insights

There are 2 ways to access Insights Standard.

1. Go to the Login Page and enter your credentials

login

  • Scroll down to Company-Wide Apps and click on the Insights Icon

insightscwa

  • Insights will open in a new tab

2.  In the Retail Web, navigate to BLAZE Insights on the left-hand side menu, or on the Home Screen.

insightsretail

  • Insights will open in a new tab

Insights Default Dashboard

  • This is the default dashboard that will come up when you first go into Insights
  • Scroll down to see all of the reports that are available.  

NOTE: If your dashboard does not contain any information.  Set the Company and / or Shop and click the APPLY button.  This will only happen the first time you open Insights.

 

insightsdefault

Filters

 

insightsfilters

1.  Date: Select the preset date ranges below or choose custom and enter your own date range

    • Today
    • Yesterday
    • This Week
    • This Month to Date
    • This Month
    • This Quarter
    • This Quarter to Date
    • This Quarter Last Year
    • This Year to Date
    • This Year
    • Last 7 Days
    • Last Month
    • Last 4 Weeks
    • Last 3 Months
    • Last Quarter
    • Custom

2.  Company: Select the companies that you have permissions for and want to include in the report.

    • You can search for a company name
    • You can select all of the companies
    • You can sort the list by the arrow for ascending or descending
  • Check the box of the companies to include
  • Click on the Apply button to save your selection(s)

insightsbookmark

3.  Shop: Select the shop(s) that you would like to include in your report. 

    • You can search for a shop name
    • You can select all of the shops
    • You can sort the list by the arrow for ascending or descending
  • Check the box of the shops to include
  • Click on the Apply button to save your selection(s)

NOTE:  You must have access to a shop for it to show in the list

4.  Member Group:  Select the member groups that you would like to filter your report on.

5.  Filter Bookmark: Bookmark these selected filters.  It will also list your saved bookmarks

insightsbookmark-1

  • +New Bookmark: create a new Bookmark for the filters selected
    • Title: what is the name of this Filter Bookmark
    • Description: description of this Filter Bookmark
    • Private: enabled = only visible to selected recipients
    • Make this my default bookmark: default Filter Bookmark
    • Share with: select the people that you would like to share this Filter Bookmark with
    • Make this the default bookmark for this list: default Filter Bookmark for this list of people
    • Save Filter Bookmark:  saves this Filter Bookmark and adds it to the Filter Bookmark list

insightbookmarkmodal

5.  Refresh: Refresh the current filters

6.  Reset: Clear all of the filters and resets them to default filters

7.  Apply: Apply all of the filters that you have selected for the current dashboard.

NOTE:  You must click on the APPLY button after changing the filters.  The filters will not auto-apply.

Dashboard Reports

Hover over a report to bring up additional options and information

insightshover2

1.  Three options are available for this report

  • 3 Dots
    • Export: export the file in csv, text or print
    • Share: several ways to share this report with others
      • Email: this allows you to send the report to another user in email
      • Embed: this provides you with the code to embed in HTML
      • Link: this provides you with a link to this report
    • Information: report details
  • Table / Chart view: you can toggle between the two views
  • Open Report: this will open the report in full screen so that you can see the detail 

2.  Displays the exact number for the report that is shown if it is a rounded value.

  • Summary Dashboard
    • Average Order
    • Net Revenue
    • Net Margin
    • New members
    • # Visits
    • Average Discount
    • Net Revenue Time Series
    • Net Revenue by Queue Type
    • Net Revenue by Payment Type
  • Manager Dashboard
    • Top Employees by Creation
    • Net Revenue Heat Grid
    • Net Margin by Product
    • Net Revenue by Order Source
    • Net Revenue by Payment Type
    • Net Revenue by Cannabis Type
    • Average Transaction Times by Queue
  • Inventory Dashboard
    • Top Brands
    • Top Categories
    • Top Products
    • Inventory Snapshot Value / Quantity by Date
    • Product Analysis by Price
    • Inventory Aging Drilldown (Age > Category > Brand > Product)
    • Low Inventory Snapshot Top 10 Dates
    • Expired / Expiring Products Less than 90 Days Left
    • Sales by Inventory Location
  • Marketing Dashboard
    • Top 10 - Net Revenue by Promotion
    • Net Revenue by Member Group
    • New Members - One Time vs Returning Customers
    • Revenue by Marketing Source
    • Member Age Analysis
  • Accounting Dashboard
    • Summary Breakout
    • Inventory Value of Yesterday
    • Inventory Value of End of Last Month
    • Total Due by Payment Type
    • Cannabis / Non-Cannabis Tax Breakdown
    • Accounting - Cannabis / Non-Cannabis w / Consumer Type Tax Breakdown
    • Cannabis Sales by Category
  • Company Dashboard
    • Net Revenue Time Series
    • Shop Comparison
    • Category Analysis by Shop

Report Scheduling & Sharing

You can schedule and share the Dashboard that you are viewing by clicking on the Broadcast icon.

insightsbroadcast

  • Click on the Create New Button in the pop-up window
  • Select Broadcast or Personal Broadcast and complete the form
    • Broadcast: send to a group of people 
      • Recipients: email addresses
      • Email Subject: a subject for the email
      • Email body: personalize the message for this dashboard
      • Append Broadcast Date: add the broadcast date to the email
      • Secure PDF: send this as a secure PDF
      • User Prompt Filters: Current or Default
      • Frequency: select the frequency and what day of the week
      • Advanced Settings
        • Set the time for the dashboard to run
        • Limit Schedule Period: if enabled, you can restrict when this dashboard / report is broadcast.  For example, only send this dashboard out for the month of April.
        • Failure Notification: enabled or disabled. If enabled, enter the assignee to send the failure notification to.
      • Click on Submit to save and schedule.
    • Personal Broadcast: send to yourself
      • Email Subject: a subject for the email
      • Email body: personalize the message for this dashboard
      • Append Broadcast Date: add the broadcast date to the email
      • Secure PDF: send this as a secure PDF
      • User Prompt Filters: Current or Default
      • Frequency: select the frequency and what day of the week
      • Advanced Settings
        • Set the time for the dashboard to run
        • Limit Schedule Period: if enabled, you can restrict when this dashboard / report is broadcast.  For example, only send this dashboard out for the month of April.
        • Failure Notification: enabled or disabled. If enabled, enter the assignee to send the failure notification to.
      • Click on Save Subscription to save and schedule.

Alert Based Report Scheduling & Sharing

You can schedule a broadcast based on an alert for a report when you are in the full screen view. 

  • Hover over a report and click on the Open Report icon.

insightsopenreport

  • Click on the Broadcast icon.

insightreportbroadcast

  • Select Broadcast or Personal Broadcast and complete the form
    • Broadcast: send to a group of people 
      • Recipients: email addresses
      • Email Subject: a subject for the email
      • Email body: personalize the message for this dashboard
      • Append Broadcast Date: add the broadcast date to the email
      • Secure PDF: send this as a secure PDF
      • User Prompt Filters: Current or Default
      • Continuous Schedule: report will be delivered based on the selected schedule
        • Continuous: will always be sent based on the information selected
        • Alert: will only be sent out when the Alert Delivery Rules apply
      • Frequency: select the frequency and what day of the week
      • Advanced Settings
        • Set the time for the report to run
        • Limit Schedule Period: if enabled, you can restrict when this dashboard / report is broadcast.  For example, only send this dashboard out for the month of April.
        • Failure Notification: enabled or disabled. If enabled, enter the assignee to send the failure notification to.
      • Click on Submit to save and schedule.
    • Personal Broadcast: send to yourself
      • Email Subject: a subject for the email
      • Email body: personalize the message for this dashboard
      • Append Broadcast Date: add the broadcast date to the email
      • Secure PDF: send this as a secure PDF
      • User Prompt Filters: Current or Default
      • Continuous Schedule: the report will be delivered based on the selected schedule
        • Continuous: will always be sent based on the information selected
        • Alert: will only be sent out when the Alert Delivery Rules apply
      • Frequency: select the frequency and what day of the week
      • Advanced Settings
        • Set the time for the report to run
        • Limit Schedule Period: if enabled, you can restrict when this dashboard / report is broadcast.  For example, only send this dashboard out for the month of April.
        • Failure Notification: enabled or disabled. If enabled, enter the assignee to send the failure notification to.
      • Click on Save Subscription to save and schedule.
  • Select Smart Task
    • Title: title of the task
    • Requestor: who requested this task
    • Task Description: description of this task
    • Assignee: who is this task assigned to
    • Priority: low, medium, high
    • Subscribers: email addresses of those that want this alert 
    • User Prompt Filters: current or default
    • Alert-based broadcast: this task is an alert-based broadcast
    • Frequency: select the frequency and what day of the week
    • Advanced Settings
      • Set the time for the dashboard to run
      • Limit Schedule Period: if enabled, you can restrict when this dashboard / report is broadcast.  For example, only send this dashboard out for the month of April.
      • Failure Notification: enabled or disabled. If enabled, enter the assignee to send the failure notification to.
    • Add Alert Delivery Rules
      • Alert Data: select which action will cause the alert
        • One or more rows must match
        • Aggregate against entire result set
      • Delivery Rule: select the first field
      • Click Add Field and complete the delivery rule
      • Click Submit

insightdeliveryrule

If you have further questions, please reach out to us at support@blaze.me !