This article will walk you through the process of completing a transaction on BLAZEPAY Cashless ATM using the automated workflow.
As a BLAZE user, to run an automated Cashless ATM transaction, go through the transaction process on the BLAZE Retail POS app until you reach the tender screen. On this screen, you are presented with all of your available payment methods. In this case, click on 'BLAZEPAY Cashless ATM'.
Once you have selected 'BLAZEPAY Cashless ATM' you will see another window pop up. This window includes an option to “Add Payment”
At this point, select SEND REQUEST on the modal.
You will see some spinning wheels on the BLAZE app you are using for this transaction, signaling that the connection has been made, and BLAZE is waiting for the customer to complete the payment on the Cashless ATM terminal. If you look at the Cashless ATM terminal at this point, you will see that the total has automatically been sent to the terminal.
After payment has been completed through the terminal you will be looking at a transaction summary screen.
The cash back owed will be displayed on the green bar. Then the receipt may be emailed or printed.
Refunding & Voiding BLAZEPAY Transactions
Currently, the ability to refund back onto the customer's card is still a work in progress, so refunds must happen in cash. If you need to process a refund follow our GUIDE ON REFUNDS.
Once a BLAZEPAY payment has been applied to a transaction, with the exception of a refund it cannot be removed. So if you find yourself in a case where it was applied on accident, perhaps manually, you will need to VOID the transaction and re-ring it. If you need to void a transaction follow our GUIDE ON VOIDS.