--- title: ECOM | The BLAZE ECOM Kiosk experience description: This article will explain the ECOM Kiosk menu experience and the different kiosk modes available. --- [Skip to content](https://support.blaze.me/hc/en-us/articles/the-ecom-kiosk-experience#main-content) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png)](https://support.blaze.me?hsLang=en) - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Open main navigation Close main navigation - [BLAZE US Knowledge Base](https://support.blaze.me/hc/en-us/articles) Welcome to the Blaze US Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE US Knowledge Center](https://support.blaze.me/hc/en-us/articles?hsLang=en) 2. [BLAZE ECOM](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en) # ECOM | The BLAZE ECOM Kiosk experience ## This article will explain the ECOM Kiosk menu experience and the different kiosk modes available. If interested in adding an ECOM Kiosk to your BLAZE tech stack, please complete and submit this [Kiosk Enablement Form](https://share.hsforms.com/1zapTmd0bR7iM7CaVuxWGLw42f60) and our team will be in contact with you! ECOM Kiosks are url based, self service ECOM menu that allows customers to place an order without needing to sign up/log into a customer account, providing a quick and seamless way for customers to place in-store or at custom delivery locations (Events/Coffee Shop). 1. Pick Up Kiosk: In-store kiosk menu that is configured to the store address for customers to place orders directly from the store sales floor and pickup quickly in-store. 2. Delivery Kiosk: External location kiosk menu that can be configured to a specific address for delivery, such as an event, smoke shop or coffee shop. Two different modes are available for the customer experience on a kiosk, which are summarized in the knowledge base articles below: 1. **[ECOM Kiosk DOB Validation Mode (Recommended)](https://support.blaze.me/hc/en-us/articles/ecom-kiosk-customer-verification-mode?hsLang=en)** 2. **[ECOM Kiosk Phone Number Validation Mode](https://support.blaze.me/hc/en-us/articles/kiosk-phone-number-validation-mode?hsLang=en)** **Kiosk Device Setting Recommendations:** **Recommended for iOS Devices:** - **[Disable device Auto-lock](https://support.apple.com/guide/ipad/set-a-passcode-ipad997daf9f/18.0/ipados/18.0#:~:text=Change%20when%20iPad-,automatically,-locks)**: - **Open Settings:** Tap the Settings app icon on your iPad's home screen. - **Go to Display & Brightness:** Scroll down the Settings menu and tap on "Display & Brightness".  **Select Auto-Lock:** Tap on the "Auto-Lock" option. - **Choose Never:** Select "Never" from the list of Auto-Lock options. This will prevent the screen from automatically locking **Recommended for Android Devices:** - **[Fully Kiosk Browser Lockdown | Android Kiosk Mode App](https://www.fully-kiosk.com/)** **The only payment option working on kiosks is the “Cash” option. Regardless of what additional payment options are enabled in the "Payment Options" tab in Mission Control, kiosk orders will always be processed as “Cash” paid orders**     - [BLAZE Retail](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#main-content) - [FAQs](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#faqs) - [Ecommerce](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#ecommerce) - [Transactions](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#transactions) - [Loyalty / Marketing](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#loyalty-marketing) - [Members](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#members) - [Integrations](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#integrations) - [Reporting](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#reporting) - [Metrc](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#metrc) - [Delivery & Dispatch](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#delivery-dispatch) - [Getting Started](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#getting-started) - [BioTrack](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#biotrack) - [Promotions](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#promotions) - [Point of Sale (POS)](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#point-of-sale-pos) - [Purchase Orders](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#purchase-orders) - [Insights](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#insights) - [BLAZEPAY](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#blazepay) - [Compliance & Taxes](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#compliance-taxes) - [Inventory Management](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#inventory-management) - [Hardware & Labels](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#hardware-labels) - [Web POS App](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#web-pos-app) - [State Limits](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#state-limits) - [New Mexico S2S](https://support.blaze.me/hc/en-us/articles/blaze-retail?hsLang=en#new-mexico-s2s) - [BLAZE ECOM](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#main-content) - [ECOM Mission Control](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#ecom-mission-control) - [Ecommerce](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#ecommerce) - [Onboarding](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#onboarding) - [Website Content](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#website-content) - [Mobile Apps](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#mobile-apps) - [SEO](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#seo) - [General](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#general) - [Promotions, Discounts & Rewards](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#promotions-discounts-rewards) - [Integrations](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#integrations) - [WordPress](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#wordpress) - [Order Notifications](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#order-notifications) - [Online Store Configuration](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#online-store-configuration) - [Customization](https://support.blaze.me/hc/en-us/articles/blaze-ecom?hsLang=en#customization) - [BLAZEPAY](https://support.blaze.me/hc/en-us/articles/blazepay?hsLang=en#main-content) - [Cashless ATM](https://support.blaze.me/hc/en-us/articles/blazepay?hsLang=en#cashless-atm) - [BLAZE Growth](https://support.blaze.me/hc/en-us/articles/blaze-growth?hsLang=en) - [Ecommerce](https://support.blaze.me/hc/en-us/articles/ecommerce?hsLang=en#main-content) - [Online Store Configuration](https://support.blaze.me/hc/en-us/articles/ecommerce?hsLang=en#online-store-configuration) - [Mobile Apps](https://support.blaze.me/hc/en-us/articles/mobile-apps?hsLang=en#main-content) - [Go To Market](https://support.blaze.me/hc/en-us/articles/mobile-apps?hsLang=en#go-to-market) - [Troubleshooting](https://support.blaze.me/hc/en-us/articles/mobile-apps?hsLang=en#troubleshooting) - [Push notifications](https://support.blaze.me/hc/en-us/articles/mobile-apps?hsLang=en#push-notifications) - [Onboarding](https://support.blaze.me/hc/en-us/articles/mobile-apps?hsLang=en#onboarding) - [Payment Integrations](https://support.blaze.me/hc/en-us/articles/payment-integrations?hsLang=en#main-content) - [Birchmount](https://support.blaze.me/hc/en-us/articles/payment-integrations?hsLang=en#birchmount) - [BLAZE Sites](https://support.blaze.me/hc/en-us/articles/blaze-sites?hsLang=en#main-content) - [SEO](https://support.blaze.me/hc/en-us/articles/blaze-sites?hsLang=en#seo) - [General](https://support.blaze.me/hc/en-us/articles/blaze-sites?hsLang=en#general) - [Widgets](https://support.blaze.me/hc/en-us/articles/blaze-sites?hsLang=en#widgets) - [BLAZE Widgets](https://support.blaze.me/hc/en-us/articles/blaze-sites?hsLang=en#blaze-widgets) - [3rd Party Apps](https://support.blaze.me/hc/en-us/articles/blaze-sites?hsLang=en#3rd-party-apps) - [Company Products](https://support.blaze.me/hc/en-us/articles/company-products?hsLang=en) - [SSO(Single Sign-On)](https://support.blaze.me/hc/en-us/articles/ssosingle-sign-on?hsLang=en) - [BLAZE Brands](https://support.blaze.me/hc/en-us/articles/blaze-brands?hsLang=en) - [Product Catalog](https://support.blaze.me/hc/en-us/articles/product-catalog?hsLang=en) - [Compliance](https://support.blaze.me/hc/en-us/articles/compliance?hsLang=en#main-content) - [New Mexico](https://support.blaze.me/hc/en-us/articles/compliance?hsLang=en#new-mexico) [![BLAZE-Logo-Blue (2)](https://support.blaze.me/hs-fs/hubfs/BLAZE-Logo-Blue%20(2).png?width=140&height=37&name=BLAZE-Logo-Blue%20(2).png "BLAZE-Logo-Blue (2)")](http://blaze.me) BLAZE US Help Center Copyright © 2026, BLAZE Solutions Inc.