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      ECOM | The BLAZE ECOM Kiosk experience

      This article will explain the ECOM Kiosk menu experience and the different kiosk modes available.

      If interested in adding an ECOM Kiosk to your BLAZE tech stack, please reach out to onboarding@blaze.me or ecomsupport@blaze.me for more details.

      ECOM Kiosks are url based, self service ECOM menu that allows customers to place an order without needing to sign up/log into a customer account, providing a quick and seamless way for customers to place in-store or at custom delivery locations (Events/Coffee Shop).

      1. Pick Up Kiosk: In-store kiosk menu that is configured to the store address for customers to place orders directly from the store sales floor and pickup quickly in-store.
      2. Delivery Kiosk: External location kiosk menu that can be configured to a specific address for delivery, such as an event, smoke shop or coffee shop.

      Two different modes are available for the customer experience on a kiosk, which are summarized in the knowledge base articles below:

      1. ECOM Kiosk DOB Validation Mode (Recommended)
      2. ECOM Kiosk Phone Number Validation Mode

      Kiosk Device Setting Recommendations:

      Recommended for iOS Devices:

      • Disable device Auto-lock:
        • Open Settings: Tap the Settings app icon on your iPad's home screen. 
        • Go to Display & Brightness: Scroll down the Settings menu and tap on "Display & Brightness". 
          Select Auto-Lock: Tap on the "Auto-Lock" option. 
        • Choose Never: Select "Never" from the list of Auto-Lock options. This will prevent the screen from automatically locking

      Recommended for Android Devices: