ECOM | Login Issue Guide

This article will help you guide your customers though sign-up or login issues to your ecommerce site.

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Because of the unique way Ecom integrates with your point of sale system, user information must match between the two systems. This may seem frustrating at time but there are huge benefits to our unique approach to point of sale integrations that can drive more traffic and revenue to your website. 

New customers signing up on your ecommerce store typically have no issues. Occasionally a pre-existing member in your point of sale may experience a login issue and they are generally easy to resolve with the simple steps below. 

General solutions

Solutions for Blaze POS

Solutions for Treez POS